Desired template isn't available after purchasing

  • [Topic title amended]

    Hi guys, I just started with WordPress and just purchased the Creativo theme, specifically for the “Blogger” template. However, as I was following the instruction to install the template, I realized the “Blogger” – the one that made me purchase Creativo wasn’t there to be installed. As far as I know, there are a total of 6 templates in Creativo but when I go to Appearance => Import Template, I only see 5 (excluding the “Blogger”) and I don’t know what’s wrong :(.
    Thank you in advance for your help. Much appreciated!
    – Chloe

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  • Please do not manually add your theme name in brackets to the subject of your topic. That’s not how these forums work. Theme names (and brackets) are added automatically when someone posts in the dedicated sub-forum of a specific WPORG theme. Adding this manually does not help and can cause confusion.

    As it stands, I’m sorry but as you appear to be using a commercial theme, you need to seek support from the theme’s developer/vendor. We do not have access to, nor do we support, commercial products here.

    Thread Starter chloenguyen1811

    (@chloenguyen1811)

    Okay, I’m sorry, my bad, I didn’t know ??
    Thanks though!

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