Theme Customizer Doesn't Work in Child Theme

  • Resolved topdollardeal

    (@topdollardeal)


    9 years, 2 months ago

    Hello,

    After upgrading WordPress to 4.3 and Customizr to 3.4.8 I can no longer access theme customizer. It works when I switch to original Customizr theme, but when I activate my child theme the customizer tool won’t load and neither will the preview. Everything was working fine before the upgrade, I didn’t make any changes except the update. Any assistance would be greatly appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,
    customizr works fine with the child-themes :), your issue depends on what you have in your child-theme.
    In it you might refer to some function which are not available anymore in the parent theme. Pretty hard to say what is wrong without further info, like:
    1) what’s the content of your child-theme functions.php ?
    2) do you have any copy of the parent theme files in your child-theme directory? (In this case you should remove them or “align” them to the parent latest version).

    Here’s a useful doc on how to debug your wordpress:
    https://doc.presscustomizr.com/customizr/diagnosing-problems-customizr/

    Hope this helps.

    Thread Starter topdollardeal

    (@topdollardeal)

    I couldn’t find an issue, reinstalled customizr-child. Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Theme Customizer Doesn't Work in Child Theme’ is closed to new replies.