• Resolved travelandtastewithtracy

    (@travelandtastewithtracy)


    Hi There
    Where could i find the theme editor to add in code for cookie consent?
    Using Astra Version: 3.8.0 and can’t find the theme editor under “Appearance”
    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @travelandtastewithtracy,

    Could you please try the fixes shown in this article?

    Please let us know how that goes.

    Kind Regards,
    Vansh ??

    • This reply was modified 2 years, 10 months ago by Vansh Kapoor.
    • This reply was modified 2 years, 10 months ago by Vansh Kapoor.
    Thread Starter travelandtastewithtracy

    (@travelandtastewithtracy)

    HI Vansh. Thank you for your response. I tried deactivating each plugin and reinstalling it one at a time. DOesn’t seem to bring up the theme editor.
    Do you know why it could it hidden?
    Thanks

    Hi @travelandtastewithtracy,

    Pretty sure it is not related to the theme. To make sure, you can try to temporarily switch the theme to a default Twenty theme series. If the issue persists even on a default theme, that means the issue is not theme-related.

    Well, would you please share a screenshot or even a video of how it looks on your end?

    Looking forward to hearing from you.

    Kind regards,
    Herman ??

    Thread Starter travelandtastewithtracy

    (@travelandtastewithtracy)

    Thanks Herman. Im unable to attach a screenshot on here as it doesn’t give me an option to do so.
    I’ve deactivated each plugin to see if any of them were causing the theme editor to disappear but doesn’t seem to be the case.
    I’m not just sure where I could find it?
    Is this something that comes up often?

    Hi @travelandtastewithtracy,

    No, by default we will have it. Although some plugins have a feature to hide/disable it. Mostly for security reasons.

    Would you please try to temporarily switch the theme to a default Twenty theme series and see whether or not you get it back? If you still don’t have it even on a default theme, that means this is not theme-related. I did a quick Google and this article popped out. Hope it will help.

    As regards attaching screenshot, you can use a free service like mentioned here.

    I hope it will help.

    Kind regards,
    Herman ??

    Thread Starter travelandtastewithtracy

    (@travelandtastewithtracy)

    Hi Herman
    Thanks for this. I went through each plugin and deactivated one at a time all over again. It was the security plugin that was restricting the theme editor from being viewed. Very strange though as the first time I went through this process it still didn’t show up.
    Seem to have found the theme editor now.
    Thank you for your help ??

    Very pleased to know that, @travelandtastewithtracy.

    Would you please mark this thread as Resolved? Feel free to start a new thread if there is anything else related to Astra we can help you with.

    Kind regards,
    Herman ??

Viewing 7 replies - 1 through 7 (of 7 total)
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