Theme incompatibility

Hi There,

This might be due to conflict on css designs. Can you provide us the login details of your site or activate the plugin so that we can check the issue and help you with this if you need.

[ Redacted ]

Thanks.

*Reads. Uses form letter again.*

@8degreethemes I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the Theme Review Team.

Hi There,

@jan Dembowski Thanks for the suggestion. We agreed what you said. The plugin worked on other sites ,only above particular site seems to be not working which might be due to conflict on css. We prefer helping and resolving the issue not for any other bad intentions.

@toutdanslapoche The plugin should be activated to check the issue on your site so that we can suggest you what might the causes. Can you please send us your site link where you have implemented this plugin so that we can debug it and can give some suggestions regarding this issue.

Thanks.

Hi,

I just activate the plugin on my website.

You can see it on this page : https://toutdanslapoche.fr/contact/
The issues that appear on my website are visible on these pages :
? https://toutdanslapoche.fr/applications-mobiles/
? https://toutdanslapoche.fr
My apps aren’t visible and there is a big space that appears.

Thanks for your help.

Hi There,

We have checked your site. We found opacity marked as 0 on each invisible section on your theme’s style due to which your apps aren’t visible. Please add below css code to your theme’s style.css and the conflict should be resolved.

.sf-animation{
opacity:1 !important;
}
.carousel-wrap .carousel-items{
opacity:1 !important;
}
ul.portfolio-items{
opacity:1 !important;
}
ul.portfolio-filter-tabs{opacity:1 !important;}
.filter-wrap ul li{
display:block !important;}

Thanks

Thanks a lot. It’s worked for the applications page. I take a turn on all my website.

In this page, the filter doesn’t work and we can click on titles for “Références” :
? https://toutdanslapoche.fr/applications-mobiles/

Also, the carousel items are too big on this page :
? https://toutdanslapoche.fr

The menu items on bottom are disappeared on this page :
? https://toutdanslapoche.fr/contact/

I have animations that not working on top of this page :
? https://toutdanslapoche.fr/savoir-faire/

A plugin doesn’t work on this one :
? https://toutdanslapoche.fr/estimer-prix-projet-application-mobile/

And all my application page lose their header image :
? https://toutdanslapoche.fr/applications/ball-game/

There are very strange incompatibilities, in all my website there are things that don’t work :/
Sorry, but I think I have to disable your plugin, I love it but I’m afraid for all the rest of my pages and it’s for business.

Thanks

Hi There,

The issue was found mainly due to conflict on javascript code in the plugin. We have fixed this issue and released a new updated version so please update the plugin and your above functionality should be working.

Note: Also please remove the above added css code from your theme’s style.css which we recommended in previous reply.It won’t be needed now.

Thanks.

Hi,

Thanks a lot, all work now !