• Hello, i have two merged astra themes in my wordpress website. Eventhough i deleted the themes and the plugin i still have them shown in the website. I deleted all the pages that has a relationship with the themes, i installed a theme zip and i ulploaded it to my website but it’s not shown either. No theme works for me. What should i do ?

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  • Moderator Hari Shanker R

    (@harishanker)

    Hi @khawlabyd

    That is an odd problem that you are facing. Let me see what I can do to help you out!

    Eventhough i deleted the themes and the plugin i still have them shown in the website.

    I am not sure I understand the problem. Are you trying to say that whatever you do, the appearance of the themes that you had previously installed still keeps showing up?

    If that is the case, I have a couple of hunches on what could be causing this issue:

    • Could there be a caching tool or caching plugin in your site? If your site is heavily cached (or if you are using a CDN tool like cloudflare), your site URL might be displaying an older version of your site. If you are aware of this, please consider flushing your site’s cache to see if that helps.
    • Are you certain that you are checking the correct URL? From what you are saying, you are attempting to make changes in your site, but none of them seem to be showing up. Perhaps, you are doing tests on a staging URL and the live site is showing up as the same?
    • Are any changes that you make in the site (e.g. removing or adding pages posts etc) showing up on your site? Or is the issue just specific to the theme/appearance that is just not changing despite all your efforts?

    I look forward to hearing back from you!

    Thread Starter khawlabyd

    (@khawlabyd)

    Hi again, thank you for replying me. Actually, i had the same idea of clearing the cache and there is a plugin named LiteSpeed Cache, but when i click on empty entire cache, it says that i may cause heavy load on server, so i got terrified that i may do something wrong and i didn’t do it.
    And yes i actually deleted all the pages related to the previous themes, and they were really gone from the website, but when i installed the new theme it didn’t appear as it appears on the live preview

    Moderator Hari Shanker R

    (@harishanker)

    @khawlabyd First of all, I apologize for the late reply to your message. Emptying the cache typically may not cause a load on your server, and LiteSpeed cache is known to cause this issue, so it is probably coming from the previously cached version. Anyhow, I’m hoping that the cache has expired by now. If not, please empty the cache and clear any browser cache as well, things should start working (if they haven’t already).

Viewing 3 replies - 1 through 3 (of 3 total)
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