theme issues – full width is not working, header and footer settings lost

  • Hi,
    Since there were only changes on the ocean extra plugin and the oceanwp theme in the last 16 hours, I think that the new problem is also related to these two ones. (I also faced the fatal error previously)
    On a newly created page, the column width is displayed incorrectly. This page was updated today and loads incorrectly since the new updates. https://aromazsu.hu/partnerek-regi/ I have created a new page https://aromazsu.hu/partnerek/ and there I face the same issue.
    however the page looks in the Elementor preview okay, but when it’s published the column’s width changes.

    I have just realized, that the theme customization also changed, the header and the footer lost the settings, so it’s definitely caused by the theme-update.

    Thanks for checking.
    Magdi

    UPDATE – since I have to hand over the website in few days, i restored the version from yesterday, but still, when I create a new page, the issue exists with the column width.

    • This topic was modified 2 years, 3 months ago by magdizajn78.
    • This topic was modified 2 years, 3 months ago by magdizajn78.

    The page I need help with: [log in to see the link]

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  • Hello @magdizajn78,

    Thank you for reaching out to us, and very sorry for the inconvenience.

    The issue has already been resolved, and we’ve released a new version of Ocean Extra 2.0.4: https://www.ads-software.com/plugins/ocean-extra.

    If you’re unable to access your website backend, please make sure to update OceanWP theme either through FTP/sFTP or your hosting panel.

    Download the latest versions for both from WordPress and update manually: https://www.ads-software.com/themes/oceanwp

    If you are updating through your hosting panel and the hosting panel reports an error because it’s reading minified js files as file duplicates, please update using FTP/sFTP.

    ?If you have been using the option to Host Google Fonts Locally, please make sure to reenable settings if needed (uncheck then check again) via Customize > Typography > General.

    Clear browser / website / cloud cache. In case you continue to experience problems ie Google fonts are not displayed when using this option or load from the Google site. Make sure to regenerate the files by clearing data via WP Dashboard, OceanWP > OceanWP Panel > Admin Settings.
    ?
    Please recheck your issue and keep us posted,
    Thank you.
    Best Regards

Viewing 1 replies (of 1 total)
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