Theme not being recognized

if ‘premium’ theme means that you have bought the theme, then please contact the theme’s seller or developer for support.

https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

i don’t think it’s a problem with the premium theme, the other themes work on this url. The problem is where the folder is located in the path. For some reason wordpress doesn’t recognize all of this theme.

https://guanin.org/wordpress/home

Themes need to go in the themes folder:

wordpress
  wp-content
     themes
        nonprofit_theme

ok, i’m positive i have the files in the right location. any other ideas for troubleshooting? and if it is a problem with the theme, would you know what the typical resolution would be? Thank you so much for your expertise and prompt response

Looking at your site, you have the name changed on the theme folder?

https://guanin.org/wordpress/wp-content/themes/organic_nonprofit-Copy/style.css

That might be problematic. But for help with commercial themes, you really need to contact the developers – as they are not supported here. I know that organic themes DOES provide support.

if it is a problem with the theme

then definitively contact the theme’s developer or vendor for support.

https://www.organicthemes.com/support/

Thanks for your help WPyogi and alchymyth. I contacted organicthemes.com several hours ago, before i contacted you, but they have yet to respond. I really appreciate you advice. Worked like a charm, once i reinstalled with the correct title. Thanks again.