• Resolved rutvikkarve

    (@rutvikkarve)


    Hi,

    I loved the theme and installed it on my multisite network. It allowed me to enable it from super admin, but as soon as I activated it from the main site, it gave a blank page and thereafter my site showed just a white, blank page. I had to manually delete the theme folder from FTP and revert to default theme. Can you take a look?

    Thanks,

    Rutvik

Viewing 13 replies - 1 through 13 (of 13 total)
  • Theme Author pacethemes

    (@pacethemes)

    Hi Rutvik,

    I havn’t tested the theme on multisite, i will test it and let you know the results today. What ever the issue might be, rest assured it will be fixed and the theme will be made multisite compatible

    Theme Author pacethemes

    (@pacethemes)

    Ignore this duplicate reply

    Theme Author pacethemes

    (@pacethemes)

    I tested the theme on multisite installation and it works without any issues, i am not sure if it’s a version issue, but can you try the new version 1.0.13 and install it manually. This version is uploaded and is awaiting review

    https://www.ads-software.com/themes/download/quest.1.0.13.zip

    If you are still seeing issues after updating, enable WP_DEBUG an let me know the error message

    Thread Starter rutvikkarve

    (@rutvikkarve)

    Hi,
    Thank you very much for your time. I tried from 1.0.13 like you said. Same problem.

    Here’s the error:

    Parse error: syntax error, unexpected T_STATIC, expecting T_STRING or T_VARIABLE or ‘$’ in <MYWEBSITE>/wp-content/themes/quest/inc/pagebuilder/builder.php on line 38

    I took a look at the code. Here’s the snippet:

    /**
    	 * Returns an instance of the PT_PageBuilder class, creates one if an instance doesn't exist. Implements Singleton pattern
    	 *
    	 * @return PT_PageBuilder
    	 */
    	public static function getInstance() {
    		if ( ! isset( self::$instance ) ) {
    			self::$instance = new static();
    		}
    
    		return self::$instance;
    	}

    Looks like the line with new static() is causing a problem.

    I really like the theme, btw. I left a review. Apart from this, can you tell me if there is a way to use the page builder separately (as a plugin, maybe?). I like the CSS effects and would like to incorporate it separately in other themes as well.

    Thanks for helping with this problem so promptly. Let me know if you find anything.

    Many thanks,
    Rutvik

    Thread Starter rutvikkarve

    (@rutvikkarve)

    One more thing.. does the theme use DB? Whenever this happens, I have to manually delete the theme folder and fall back on default. Don’t want random junk tables in the database. Which (if any) tables should I clean-up?

    Theme Author pacethemes

    (@pacethemes)

    Can you let me know your server (Apache, Nginx) version and also PHP version ?

    No the theme doesn’t use any DB tables directly, you don’t need to cleanup anything manually

    Thread Starter rutvikkarve

    (@rutvikkarve)

    Apache Version 2.2.27
    PHP Version 5.3.29

    Theme Author pacethemes

    (@pacethemes)

    Make the below changes and it should work fine, for now make these changes manually in your theme files, i will be making these changes and uploading a new version of the theme later this week, but it takes at-least a couple of weeks to go through the review process and made live.

    quest/inc/pagebuilder/builder.php line 38
    FROM
    self::$instance = new static();
    TO
    self::$instance = new self();

    quest/inc/pagebuilder/save.php line 36
    FROM
    self::$instance = new static();
    TO
    self::$instance = new self();

    Go ahead and make these changes in the main theme files, the next theme update will have these chagnes and it will not break your site even after an update

    Thread Starter rutvikkarve

    (@rutvikkarve)

    Hi,

    Sorry for the delayed response.

    Tried it. Didn’t work. ??

    Appreciate your help a lot, so far. Moving on to another theme for now (can’t keep the site down), but I would love to get back when this gets fixed.

    Thanks,

    Rutvik

    Theme Author pacethemes

    (@pacethemes)

    Hi

    There is one more place where the static needs to be changed, this is why it was not working for you even after making the 2 changes

    inc/customizer/bootstrap.php line 49
    FROM
    self::$instance = new static ();
    TO
    self::$instance = new self ();

    I will be making these changes in the theme files and release a new version, but please note that it takes atleast couple of weeks for the theme to go through the review process and made live.

    Thread Starter rutvikkarve

    (@rutvikkarve)

    And.. it worked!

    Thanks, pacethemes! 3rd time lucky! ??

    Hey I checked out some other themes in the mean time. Yours is great. The typography control is good. Would really like the ability to control ALL colors and an option to show either or both of wordpress and quest in the footer (I know attribution to the authors is good, and I fully support it, but clients don’t always understand). Maybe something for the next few releases? That’d make it really power packed.

    Love the page builder. Integration with CSS effects is just amazing! Consider releasing just the page builder as a separate plugin, too.

    Kudos on the great support! Thanks again for your help! ??

    Theme Author pacethemes

    (@pacethemes)

    Quest New Version fixes this issue, it is uploaded and awaiting review.

    Could you let us know on which colors do you feel there should be more control ? We are happy to add more options, but not sure which colors you are referring to

    We have a filter which lets you change the copyright text, more detailed documentation will be added on our knowledgebase later this week

    We have a roadmap of releasing just the PageBuilder as a plugin ??

    Hi,

    I experienced the same problem just last week. Thanks for this fix, it’s worked for me.

Viewing 13 replies - 1 through 13 (of 13 total)
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