[Theme: raindrops] Footer Image won't upload

  • I’ve had this theme for about 4 months. I’ve done the necessary updates as recommended. My problem is w/ the footer background image in the Raindrops option category. I had a custom footer image before, but recently I noticed that it somehow defaulted on its own to a generic background color. I tried to upload the image i used previously but i keep getting this error message:

    “updated image/pjpeg is not permitted filetype.image/png,image/jpeg,image/jpg,image/gif fail”

    I’ve never had a problem with the footer image before,why can’t i use it again? This is my site:
    https://www.galliinsurance.com

    Thanks!

    https://www.ads-software.com/extend/themes/raindrops/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    The theme may have updated, leaving your once compatible file type now incompatible within the list specified.

    image/png,image/jpeg,image/jpg,image/gif

    Thread Starter Ceecee

    (@chargalli)

    I updated the theme today and it still isn’t fixing the problem. I don’t know what file type to use in place of the ones specified.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Do you know which file type you’re using at the moment?

    Thread Starter Ceecee

    (@chargalli)

    I’m using .jpg & it’s what i’ve always used. i don’t know what file type to use now?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    From the error message, it looks as though there’s a grammatical error in the file extention,

    instead of .jpg, it is .pjpg

    Maybe you can try creating this image again and saving it as .jpg, or perhaps simply rename the file?

    Find the .css file that has your footer styles in it. Change:

    background: #colour; /* replace colour with the hex code */

    To:

    background-image:url(images/footer-bg.jpg) repeat; /* replace footer-bg.jpg with your filename*/
    Thread Starter Ceecee

    (@chargalli)

    the file i loaded originally was .jpg only. but i went on ahead & did a new image, made sure the file was named .jpg, uploaded it, but it still won’t load & i’m getting the same error message & it only allows a default background.

Viewing 7 replies - 1 through 7 (of 7 total)
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