Theme template not letting me edit pages.

  • So I have been driving myself crazy trying to figure out why the information, and code do not appear on the page editor via the WP admin panel. A friend has asked me to make a few updates to his website ( basic updates just updating employees information). I am not super familiar with WP as I usually create websites with Dreamweaver.

    When I open the page I’d like to edit, the visual and text editor box is blank. (not white) The word count says “0”. And even when I type test text in the box it does not appear in the live version of the website. The live version as pictures, links and text (https://gzlawoffice.com/attorneys) . But for some reason none of that appears on the page editor box. Also when I open one the the pages such as (https://gzlawoffice.com/attorneys/sean-woods) it will let me edit the text but will not let me see or edit any of the information in the left column ( Contact information, Education) (See link above)

    Please Advise.

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  • I would check what template the page is using. On the right hand side when you are editing the page, can you see which page template is selected?

    > https://www.elegantthemes.com/img/page_templates_feature.jpg

    Then check that file in the file editor in Themes > appearance.

    Or if you can look through the theme folder, you might find a file called something like page-attorneys.php.

    Or it could be something to do with a page builder plugin that is being used.

    Thread Starter pyrexdesigns

    (@pyrexdesigns)

    I have been trying to figure this out for over a week now, but have been unable to find an area where I can edit the information shown in these screen shots. I found that the pages are using a custom template, but I still don’t know how to edit the information on the pages.

    Issue area #1: on https://gzlawoffice.com/attorneys (screenshot: https://postimg.org/image/rwpbwmsqn/ *area highlighted in green*) On the menu it lists the names of teh attorneys and their pictures, I know how to change that but I dont see anywhere that I can edit the email address.

    Issue area #2: Similar to issue 1 On https://gzlawoffice.com/staff (screenshot https://postimg.org/image/jbeh2qhzz/ *area highlighted in green*) It shows the staff members names, email, and position. But on the staff editor page the area is blank, and in the menu edit section I do not see anywhere that shows the person’s email, or position.

    Issue #3: On the page https://gzlawoffice.com/attorneys/mark-goldman (Screenshot https://postimg.org/image/x8vckcwvr/ ) I highlighted the area in green which does not appear on the page editor and I dont see where I can edit this information.

Viewing 2 replies - 1 through 2 (of 2 total)
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