Theme update broke my website

  • Resolved timlocke

    (@timlocke)


    5 years ago

    Same problem someone else reported but their post seems to have been deleted. A few minutes after updating, WordPress said there was an update but it is broken as well.

    Error Details
    =============
    An error of type E_ERROR was caused in line 31 of the file /home/integrant/public_html/wp-content/themes/responsive/core/rollback/start.php. Error message: Uncaught Error: Class ‘ResponsiveSDK\Loader’ not found in /home/integrant/public_html/wp-content/themes/responsive/core/rollback/start.php:31
    Stack trace:
    #0 /home/integrant/public_html/wp-content/themes/responsive/functions.php(488): require_once()
    #1 /home/integrant/public_html/wp-includes/class-wp-hook.php(286): responsive_sdk_load_latest(”)
    #2 /home/integrant/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #3 /home/integrant/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
    #4 /home/integrant/public_html/wp-settings.php(525): do_action(‘init’)
    #5 /home/integrant/public_html/wp-config.php(94): require_once(‘/home/integrant…’)
    #6 /home/integrant/public_html/wp-load.php(37): require_once(‘/home/integrant…’)
    #7 /home/integrant/public_html/wp-admin/admin.php(34): require_once(‘/home/integrant…’)
    #8 /home/integrant/public_html/wp-admin/themes.php(10): require_once(‘/home/integrant…’)
    #9 {main}
    thrown

Viewing 11 replies - 16 through 26 (of 26 total)
  • pjw

    (@pwansbrough)

    This was such a great theme for so long. I have two non-profits using it now both sites down. So many problems over the last few months after YEARS of solid, dependable, clean, responsive good work! Very sad if I have to change themes.

    mikeverduin

    (@mikeverduin)

    Thank you @hutman
    Without your fix I would be spending hours searching for an answer to this.

    Thank you so much!

    samdamico

    (@samdamico)

    @hutman Thank you.
    @cyberchimps ??

    I was considering upgrading to the paid version, but after reading all these threads, it looks doubtful.

    It seems like its time to look for a new theme.

    I’m guessing that the basic themes, like 2019, have fewer issues?

    I really don’t want to worry about my site going belly up after every upgrade of a theme.

    JapeNZ

    (@japenz)

    @hutman
    Thanks buddy!
    @magblogapi

    I also had to do this:
    * {
    outline: none !important;
    }

    Please let me know if you find a more graceful fix, and thank you for the quick fix!

    • This reply was modified 5 years ago by JapeNZ.
    BMLTGuy

    (@magblogapi)

    I use this one in another of my sites, and it seems to work well: https://wpastra.com/about/

    terriz

    (@terriz)

    I tried the @hutman fix but no joy.

    Interesting that I have version 3.25 (according to the changelog file, it was released 11/12/19 i.e. today) but the current version according to https://www.ads-software.com/themes/responsive/ is 3.26.

    However I re-installed it and still no joy.

    Theme Author CyberChimps

    (@cyberchimps)

    We are working on this issue on priority.

    You will be notified once it is fixed.

    Regards,
    Team CyberChimps

    mikeverduin

    (@mikeverduin)

    3.26.1 seems to be working for me. Thank you.

    magdigit

    (@magdigit)

    @cyberchimps

    This was not an ‘inconvenience’, this was a DISASTER!!
    For the site was so totally shut down, even roll back was not possible!

    Please leave the theme as it is, for about a half year each upgrade causes stress and extra time.

    sky4055

    (@sky4055)

    THANK YOU hutman!!

    koopa79

    (@koopa79)

    Thanks @hutman

Viewing 11 replies - 16 through 26 (of 26 total)
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