• Resolved IncomeWired

    (@incomewired)


    I had trouble with a theme so I tried to delete and reinstall, however something went wrong, the theme is not installed correctly and it wont delete from admin/themes I click delete and it stays in available themes. I need to remove it so I can reinstall properly because this is the theme I want to use but I can’t reinstall until its removed from admin/themes, any help please would be appreciated

Viewing 7 replies - 1 through 7 (of 7 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Do you have access to your website’s files and folders?

    Thread Starter IncomeWired

    (@incomewired)

    Hi yes I do, I tried reinstalling by uploading files through filezilla, didnt fit the problem unfortunately which is why I am trying to find out how to delete it from available themes in admin

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you remove the theme entirely from the /wp-content/themes/ directory?

    Thread Starter IncomeWired

    (@incomewired)

    Yes, have tried that but the problem is when I delete the files the theme still stays in wordpress/admin/available themes, and that’s what stopping me from being able to reinstall

    Thread Starter IncomeWired

    (@incomewired)

    sorry to be more accurate, the theme is in available themes, when I activate it, I can’t use it because it gives me error messages, it needs to be clean installed, but tried reuploading files through filezilla and didn’t change anything

    WPyogi

    (@wpyogi)

    It looks like you have SuperCache enabled on your site – try turning that off and clearing the cache. Make sure you also clear your browser cache.

    Thread Starter IncomeWired

    (@incomewired)

    Great, got it working now, theme deleted from admin/available themes, was able to reinstall successfully, lost 20 pages of work in the progress! but oh well guess I should have backed up, resolved ??

Viewing 7 replies - 1 through 7 (of 7 total)
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