Theme's css file suddenly 403 forbidden

  • Resolved brownrd21234

    (@brownrd21234)


    8 years, 10 months ago

    This has been happening periodically for a couple of months. I have yet to discover the trigger or a pattern.

    Anyway, periodically the church website that I manage will start displaying incorrectly. I figured out that the style.css for the theme we are using (Panorama) cannot be loaded with a 403 error. Obviously, it works other times as the site displays just fine.

    The website is https://www.aisquith.org and the issue is happening right now (Wed April 13, 2016 @ 8:20pm eastern time).

    Any thoughts or suggestions? I’ve already tried disabling all plugins and other themes. None of that fixes it. I verified the file permissions on the files that are receiving the 403 and even changed them to 777 temporarily. No luck. The webhost (Dreamhost) has also been very unhelpful.

    Here are a couple of screenshots of the site itself and also the errors from Chrome’s developer view.

    https://www.dropbox.com/s/0fkm6mk8yqj53nt/403.PNG?dl=0
    https://www.dropbox.com/s/8tcs8kf74yv4429/aisquith.PNG?dl=0

    Thanks!

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  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Hi, I happen to work for DreamHost and I know this one.

    It’s bad-behavior

    See, you’re on DreamPRESS, which uses Varnish, and that means that Bad Behavior can’t tell what your IP is. It’s seeing cached data, passed through a proxy, and instead of checking everyone’s real IP, it sees your server IP as the IP, and thinks “Gee, too many people are blocking me!”

    The fix?

    I disabled bad-behavior and enabled varnish-http-purge (that second one is the plugin to let WP talk to Varnish). Your site should behave better now.

    Don’t worry about bad-behavior. It’s a cool plugin, but you don’t need it on DreamPress ??

    Thread Starter brownrd21234

    (@brownrd21234)

    Thank you! That makes sense (ahh…hindsight). ??

    I really appreciate the help!

Viewing 2 replies - 1 through 2 (of 2 total)
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