Themes/Plugin looping after update

  • Resolved hanami22

    (@hanami22)


    5 months, 4 weeks ago

    Hi everyone,

    I had a look at the forum but couldn’t find the solution so here’s my post. I updated to the latest version of wordpress without updating my plugins/themes first (rookie mistake, I know), and my website is throwing a blank page. I followed the instructions on this official tutorial, but I run into other issues right after I apply the instructions.

    If I edit the table via phpMyAdmin but dot not rename the plugin and theme folders via FTP, I get this message “There has been a critical error on this website.” If I do rename the theme/plugins folders by adding .hold, I get the following message: “The theme directory “pro” does not exist.”, which makes sense as the folder is not accessible. I can log in to my backend, but obviously cannot change themes as the directory cannot be created. I was using the theme.co pro theme, and I can see it’s still there in the ftp client.

    Thanks a lot for your help! Seeing this as an opportunity to learn as well ??

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Don’t change the name of the whole theme’s directory, only change the name of the directory of your currently active theme.

    That will allow you to install a different theme from your Dashboard so you can work on fixing your preferred theme.

    Thread Starter hanami22

    (@hanami22)

    Hi @macmanx thanks a lot, that worked!

    Makes perfect sense too, I guess I was just too panicked to think about it (never a good idea when trying to debug). You just taught me a great lesson and saved me lots of anguish.

    Now I’ll look into getting the previous theme back or maybe even better starting from scratch to give my website a much needed refresh.

    Have a great day ??

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