• Resolved mark8181

    (@mark8181)


    Hi,

    I am trying the free version of the plugin and I have added a few Questions and Answers, just trying it out.

    I viewed a preview of my test and this is what I see.

    The Theme included in the free version is basically empty. Is there any way i can get a better layout without having to work on the code?

    Thank you.
    Marco

Viewing 5 replies - 1 through 5 (of 5 total)
  • Dear @mark8181,

    Hope you are doing well.

    Thanks for reaching out to us.

    Sorry to say but as of now there is no such options available.

    Please check below-given link for more information.

    https://themes.quizandsurveymaster.com/

    Let me know if you need more help.

    Regards,
    Sumit

    Thread Starter mark8181

    (@mark8181)

    Thank you for the answer. I understand that the free version is useless as it does not offer the tools to have a quiz running with a decente theme.

    It is like you are offering a free tool which MUST be upgraded if you want to obtain a minimal decent result.

    I will try another plugin thank you ??

    Thread Starter mark8181

    (@mark8181)

    Hi can you provide some help?
    I am using the free theme “Serene”. However it seems not to be a responsive theme. See the results, LINK. Also, the text above is cantered on the lefts instead of using all the available space, see page, LINK.

    How can I fix this?
    Thank you.

    Hello Mark,

    We appreciate you bringing the issue you’re facing with the Serene theme to our attention, we always appreciate customers like you.

    Regarding the first issue you mentioned, I’ve noticed in the screenshot that the previous and next buttons are overlapping. I’ll escalate this matter to our development team, and I’m confident they’ll provide a solution or workaround to this matter.

    Regarding your second concern about the questions taking up the entire left side of the page, by default, quizzes appear in a straight line displaying options. However, if you prefer a different layout, you can easily adjust this by navigating to QSM Quizzes and Survey > Questions tab > Edit > Question type. From there, you can choose the horizontal question type, and then save to apply the changes. This will make the questions appear horizontally, utilizing the entire space rather than just the left side of the page.

    I hope this solution proves helpful, and rest assured, we’ll keep you updated on any progress regarding the first issue.

    Wishing you a wonderful day ahead.

    Kind regards
    Sumit

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Dear @mark8181 ,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you experienced while using our Quiz and Survey Master (QSM) plugin.

    We understand your disappointment with the default theme provided in the free version of our plugin. We want to clarify that the free version is intentionally left without a pre-designed theme to offer users maximum customization flexibility. Our aim is to empower our users to tailor their quizzes and surveys to suit their unique needs and branding. We appreciate your mention of the Serene theme, which was indeed offered as a trial theme in the past.

    However, we’ve since discontinued this trial theme as it no longer aligns with our current offerings. We apologize if this led to any confusion or inconvenience on your part. Regarding the broken appearance of the legacy theme you obtained from the community, we want to assure you that our team is here to assist you in resolving any design-related issues you may encounter. It’s important to note that the Serene theme was not part of the WordPress listing. Therefore, please reach out to us through our official contact pag https://quizandsurveymaster.com/contact-support/ ?as per the WordPress community guidelines. Our team is here to assist you in resolving any design-related issues you may encounter.

    At QSM, we are committed to continuously improving our products and providing the best possible experience for our users. Your feedback is invaluable to us, and we will consider your comments as we work to enhance our offerings further. Once again, we apologize for the challenges you encountered, and we hope to have the opportunity to assist you further and restore your confidence in our plugin.

    Warm regards,
    QSM Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Themes with Free version’ is closed to new replies.