Theming Ticket Email

  • Resolved Merv

    (@mervforneyerolscom)


    8 years, 7 months ago

    I have the latest Event Tickets installed and email.php duplicated in my theme/tribe-events/tickets/.

    I want to add the ticket description to the ticket email. Tried retrieving it with $ticket[‘ticket_description’] and does not appear to exist. I noticed in the comments:

    * This file is being included in events/lib/tickets/Tickets.php
 *  in the function generate_tickets_email_content. That function has a $tickets
 *  array with elements that have this fields:
 *        $tickets[] = array( 'event_id',
 *                              'ticket_name'
 *                              'holder_name'
 *                              'order_id'
 *                              'ticket_id'
 *                              'security_code')

    So, where might I find the creation of the $tickets array to add ticket description? This path seems to be incorrect: events/lib/tickets/Tickets.php

    Thanks in advance for your guidance.
    Merv

    https://www.ads-software.com/plugins/event-tickets/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor GeoffBel

    (@geoffbel)

    Hey Merv,

    Thank you for reaching out to us.

    Just to set expectations, we unfortunately do not provide support for customizations.

    That being said, I would recommend reading this: https://theeventscalendar.com/support/forums/topic/ticket-description-in/

    Cheers,
    Geoff B.

    Right now, is there any workaround to theme the rest of the ticket e-mail…

    Like the Attendee Information part and the QR code part? I would really like to customize it somehow if there is a way to extend it.. That way I can fully create a different theme to use for our customers.

    Do we need the core files itself? Or is there another workaround? Hope to hear from you soon. ??

    ./src/Tribe/Meta/Render.php:
    ./src/Tribe/QR.php

    Yours sincerely,

    Alex

    Right now, is there any workaround to theme the rest of the ticket e-mail…

    Like the Attendee Information part and the QR code part? I would really like to customize it somehow if there is a way to extend it.. That way I can fully create a different theme to use for our customers.

    Do we need the core files itself? Or is there another workaround? Hope to hear from you soon. ??

    ./src/Tribe/Meta/Render.php:
./src/Tribe/QR.php

    Yours sincerely,

    Alex

    Right now, is there any workaround to theme the rest of the ticket e-mail…

    Like the Attendee Information part and the QR code part? I would really like to customize it somehow if there is a way to extend it.. That way I can fully create a different theme to use for our customers.

    Do we need to edit the core files? Or is there another workaround? Hope to hear from you soon. ??

    ./src/Tribe/Meta/Render.php:
./src/Tribe/QR.php

    Yours sincerely,

    Alex

    Hi Alex,

    We prefer that you post any inquiries you’d like assistance with on their own post rather than replying to an existing post! I see you’ve already done this, and I’ve replied to your post, but I hope you’ll keep this in mind for the future. ??

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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