• Resolved urgeljiin

    (@urgeljiin)


    Hello,

    My wordpress default date format in settings is Y-M-D (2021-01-06). But when I send an order notes to a customer, there is ‘Wednesday 6th of January 2021, 01:48pm’ format showing up in Customer Order section.

    How can I change this? Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    When you say the “Customer order section”, do you mean the Order notes, like in this image?

    Screenshot showing the date format of order notes as they appear on the order edit screen

    If that is the case, then your WP Admin ? Settings ? General ? Date Format settings should influence their display. Here are two more screenshot of the same notes pictured above, but with a different date format:

    Screenshot showing the specific date format option selected under the above mentioned settings

    Screenshot showing how the date on order notes is now displayed according to the settings change above

    If this is the same date you are referring to, then it’s possible another plugin is overriding that setting. If you are referring to a different date, please share a screenshot that shows the problem, that would be helpful. You can upload the screenshot to your media library and share the link with us, or you can use a service like Droplr or CloudApp to share the image file.

    With your reply, also add a copy of your System Status Report for further insight. To find it, go to WooCommerce ? Status, select “Get system report” and then “Copy for support”.? Then paste it here in your response.

    Thread Starter urgeljiin

    (@urgeljiin)

    Thanks for reply.

    You have mentioned order notes from admin panel. That date in order notes looking okay. But when I login to my website as a costumer and look my order status details, another formatted date is showing up. Please take a look a screenshot I attached. URL: https://ibb.co/ZV0hsxj

    Plugin Support mouli a11n

    (@mouli)

    @urgeljiin
    Which theme are you using please?
    This date format is likely to be controlled by your theme.
    Please change the theme to a default such as TwentyNineteen or [Storefront](https://woocommerce.com/storefront/) (which is a free theme from WooCommerce.com) and test to see if that solves the issue.
    If it does, then I suggest that you contact the theme authors.

    Hi there,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thank you ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘There are 2 date formats’ is closed to new replies.