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Hi @vincent514

Thank you for reaching out!

If your feed has suddenly stopped working, it may be due to a temporary Instagram API issue or a problem with the account connection.

To resolve this error, please try reconnecting your Instagram account from Instagram Feeds > Settings > Accounts, as explained here.

Please let me know how that goes.

No change.

I restarted from the beginning, requestion a new token

The error message is

The Instagram API responded with an error: Error #0 [Unknown]: Client error: GET https://graph.instagram.com/17841405366556893/media?access_token=z+ET4ne+1RWgwE/43Nt2PDzXzZu8fcHQrKKh9hlaA/1HSzlfXis1og6+dhcIQL6slk7XnXf1nJjZ3af+s4fhuFFrxBQYeg3axa8iL1cPqPmU5WH+oqKEIx8GZ+kXU+q8PdYv9bJetdlgr3eU9jqSP48LI4dCYKpZ55Ubgzmlth7x8xCrWnrcDvszn6QpvkEl&fields=id,username,timestamp,caption,media_type,media_url,permalink,children%7Bid,%20media_url,%20media_type,%20permalink,%20thumbnail_url%7D,thumbnail_url&limit=50 resulted in a 400 Bad Request response: Sorry, this content isn’t available right now

Hi @vincent514

Thanks for getting back to us!

I noticed that the access token shown in the error message is incorrect, which indicates that the account is not connected properly. Access tokens should starts with “IG” (for personal accounts) or “EA” (for business accounts). Your access token starts with “z+ET”.

Could you please try deleting the connected Instagram account from your website entirely?

You can go to?Settings > Accounts, then click Delete on the Instagram account that we want to remove.

For visual guidance, you can refer to this screenshot.

Please keep in mind that deleting your Instagram account won’t delete your feeds.

Once you delete your account, your feed will say “Feed has no sources.” It’s missing the source, but all of your feed’s configuration is still there. After deleting the account, you can try to connect it again from scratch.

Depending on the type of account, you can follow this documentation:

• Connect a Personal Instagram account
• Connect an Instagram Business account

After connecting the account, the next step is to go to Feeds menu, and then click on your feed. From there, click on your account under “Show posts from these accounts”. Wait until the loading is done because at this point Spotlight is syncing with your Instagram content.

I hope it helps. Please let me know how that goes.

Thanks a lot Hendra.
I suppressed (and reconnected) the account.

Its is working now ??

https://camilleonaturel.lu/

Thanks again!

Hi @vincent514

Your website looks great! I’m glad to know that we were able to help. Please feel free to reach out if you need any other assistance.

P.S:?If you have a moment, would you consider?leaving us a review? It only takes a minute, but it means the world to us ??