There are no shipping options available. Please ensure that your address has bee

Hi @snehalvolvoikar29

I am getting this error on checkout page: There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

I have added shipping methods & zone.

From what I understand, you’re encountering an issue where the checkout page doesn’t show any shipping options, even though you’ve set up shipping methods and zones. I appreciate the screenshots you’ve provided to help us identify the issue.

Upon examining your screenshots, I can see that you’ve set up a shipping zone for ‘Goa, India’ with a Flat rate and Free shipping method. However, it’s not evident from the screenshots whether the correct shipping address has been chosen on the checkout page.

Here are a few steps you can take to troubleshoot this issue:

1. Update WooCommerce: Ensure you’re using the most recent version of WooCommerce. The latest updates often include fixes that could resolve your problem.
2. Verify the shipping address: Make sure the shipping address you entered on the checkout page corresponds to the shipping zones you’ve established. If the address doesn’t align with any of your shipping zones, no shipping options will appear.
3. Check your shipping zone settings: Confirm that your shipping zones are correctly set up. Each zone should have at least one shipping method. Also, make sure ‘Goa, India‘ isn’t excluded from any other shipping zone. Here’s a quick guide on ?? Setting up Shipping Zones.
4. Look for plugin conflicts: Try deactivating all plugins except WooCommerce, then reactivate them one by one to see if a specific plugin is causing the conflict.
5. Test your theme: Sometimes, themes can cause conflicts. Try switching to a default theme like Storefront to see if the issue persists. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts.

If these steps don’t resolve the issue, could you please provide more details? It would be helpful to know the exact shipping address you’re using at checkout, and whether this issue happens with all addresses or only certain ones.

Additionally, sharing your site’s System Status report will give us a better understanding of your site’s setup and help us identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

If there are any fatal error logs, please share those too. You can find them under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.