There has been a critical error on this website.

  • Resolved Infinitee

    (@infinitee)


    2 years, 8 months ago

    1. Invoice, packing slip, and delivery address not working… Throws a critical error.

    /wp-admin/admin-ajax.php?action=wpifw_generate_invoice&order_id=44909&_wpnonce=010c5c0836
    There has been a critical error on this website.

    2. Status Ok and Debug Mode displays no problems.

    3. “Preparing Font” takes forever and never finishes.

    WordPress 5.9.1 running Astra Child theme.
    Challan – PDF Invoice & Packing Slip for WooCommerce Version 3.3.28

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello @infinitee

    Thank you for reporting to us and sorry for your experience.

    Please follow these steps
    1. Deactive & delete the Challan plugin completely.
    2. Search for the Challan plugin again.
    3. Install & activate the Challan plugin.

    Let us know the update then. We are here to assist you.

    Thread Starter Infinitee

    (@infinitee)

    No change after uninstall and re-install also, this…

    The plugin generated 6224 characters of unexpected output during activation. If you notice “headers already sent” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin.

    Hello @infinitee

    Thanks for the information.

    Would you completely delete the Challan first? Then, install and activate again.

    However, this problem is not found on our side. It may need some deep investigation. Please contact us at here.

    Thread Starter Infinitee

    (@infinitee)

    I did completely delete it.

    Hello @infinitee

    Thank you for the information.

    However, this problem is not found on our side. It may need some deep investigation. Please contact us at CLICK HERE.

    Hello we have the same problem!
    with the old free Version 3.3.9 it’s Ok with the new version we have an critical error! Also with the pro Version 4.1.24!

    We need here an updated version of the Plugin, there are bugs.

    [09-Mar-2022 12:28:01 UTC] PHP Fatal error:  Uncaught Error: Class 'Mpdf\Config\ConfigVariables' not found in /usr/www/users/roestq/wp-content/plugins/webappick-pdf-invoice-for-woocommerce-pro/includes/class-woo-invoice-pro-pdf.php:85
Stack trace:
#0 /usr/www/users/roestq/wp-content/plugins/webappick-pdf-invoice-for-woocommerce-pro/includes/class-woo-invoice-pro-pdf.php(63): Woo_Invoice_Pro_PDF->mpdf_config()
#1 /usr/www/users/roestq/wp-content/plugins/webappick-pdf-invoice-for-woocommerce-pro/includes/class-woo-invoice-pro-pdf.php(329): Woo_Invoice_Pro_PDF->__construct('\t\t<html>\n\t\t<tit...', 'Packing Slip', '3461', 'packing_slip', 'A4')
#2 /usr/www/users/roestq/wp-content/plugins/webappick-pdf-invoice-for-woocommerce-pro/includes/class-woo-invoice-pro-engine.php(143): woo_invoice_pro_pdf('\t\t<html>\n\t\t<tit...', 'Packing Slip', '3461', 'packing_slip')
#3 /usr/www/users/roestq/wp-content/plugins/webappick-pdf-invoice-for-woocommerce-pro/woo-invoice-pro.php(1022): Woo_Invoice_Pro_Engine->generatePackingSlip('3461', NULL, NULL, NULL)
#4 /usr/www/use in /usr/www/users/roestq/wp-content/plugins/webappick-pdf-invoice-for-woocommerce-pro/includes/class-woo-invoice-pro-pdf.php on line 85

    Hello @newmediadesign

    Thank you for your information.

    As per WordPress Forum Guideline, here we can only discuss about the free version.

    Please contact us. We are always trying our best to solve your issue.

    Hello @infinitee, @newmediadesign

    Thank you for reporting this.

    Please follow these steps and let us know.
    1. Set read-write permission at /wp-content/uploads/WOO-INVOICE
    2. Enable zip extension and zip extract permission on PHP configuration. You can contact your server administrator for this.
    3. Challan plugin deactivate & delete.
    4. Challan plugin install & active.
    5. Go to WP-Admin dashboard->Challan page. Everything should be set again.

    If the issue will exist,
    1. Go to WooCommerce->Status page and click on Get system report button.
    2. Copy the status and share the status here. You can use, Copy for support button for copying the status.

    Hello,

    It’s been a while since I heard from you. Hopefully, your problem has been solved. I’ll mark this as resolved. In the future, if you face any error or looking for some functionality, click “Open a new topic” and describe your issue in detail as much detail as you can. We will be happy to solve your problem anytime.

Viewing 9 replies - 1 through 9 (of 9 total)
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