• Resolved ND

    (@nigeltduke2)


    If I install the free wpformsLite plugin, I can access my Dashboard/Admin section with no issues. I went and bought the WPFormsBasic license for 1 site (About 31 bucks) and every time that plugin is installed (new plugin folder just called wpForms now), I can no longer access my admin panel unless I manually go to FTP and rename the plugin to disable it. Why is this happening?

    The page I need help with: [log in to see the link]

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  • Hi @nigeltduke2,

    We’d be happy to help!

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard along with the complete error log when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

Viewing 1 replies (of 1 total)
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