There has been a critical error on this website

  • Resolved mguo

    (@mguo)


    2 years ago

    Hi,

    Our site is down with the following error message:
    Fatal error: Uncaught RuntimeException: Error saving action: Database is limited in /home/customer/our_site_path/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:86

    {main} thrown in /home/customer/our_site_path/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 86.

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter mguo

    (@mguo)

    Hi @pranavrana89,

    When I tried to update wordpress both from my admin page and our host, they both failed. This eror I mentioned ealier has stopped me to update the wordpress.

    Thank you.

    Igor H

    (@ihereira)

    Hello,

    May I ask can you please temporarily disable WooCommerce, you can do it by navigating to your /wp-content/plugins/ directory, and rename the WooCommerce folder to something like woocommerce-old this will deactivate the plugin.

    The goal here is to check if you can provide us with the system report as previously requested, so that we can check better into the issue.

    Let us know how it goes.

    Thread Starter mguo

    (@mguo)

    Hi,
    Every time I activated the woocommerce plugin, the site is crashed so I am not able to generate system report.

    I am not sure if it is database error, because queries cannot insert into other plugin table as well but hopefully it didn’t crash the admin site. The main error message is “Database is Limited”. But I don’t know where this comes from.

    Thank you for your time.

    Thread Starter mguo

    (@mguo)

    Hi,

    I think my issue is resolved, our host put a block on our website when we hit the database limitation and it is nothing to do with plugins.

    Thank you.

    Hi @mguo

    I’m glad you were able to find the culprit to your issue here and thanks for sharing it with the community too! ??

    Meanwhile, if you have a few minutes, we’d love it if you could leave us a review:

    https://www.ads-software.com/support/plugin/woocommerce/reviews/

    Thanks!

Viewing 5 replies - 16 through 20 (of 20 total)
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