• Do know why this happened or how to fix it. I was told by a customer when they could not reach my site. Then I got the same error when trying to log in to admin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Can you share a photo? I can’t see anything from the link.

    But from my past experiences, I assume you are facing the issue once you hit the login button. It can happen for either any plugin compatibility issue or any resource limit issue (for example low Memory). Can enable debug & then try to login again and give the screenshot of the error show?

    Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Hopefully, this will force the default theme to activate and rule out a theme-specific issue (theme functions can interfere like plugins).

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘There has been a critical error on this website.’ is closed to new replies.