There has been a critical error on this website. E_COMPILE_ERROR

  • Hello,

    I updated some plug-ins yesterday and received the following critical error: An error of type E_COMPILE_ERROR was caused in line 19 of the file /home/a0wihdx71wwh/public_html/wp-content/plugins/learndash-hub/src/boot.php. Error message: Trait method get_license_key_option_name has not been applied, because there are collisions with other trait methods on LearnDash\Hub\Boot

    WordPress version 5.8.6
    Current theme: ctm (version 1.0.0)
    Current plugin: LearnDash Licensing & Management (version 1.1.3)
    PHP version 7.2.34

    When I go to the website it states: There has been a critical error on this website.

    I tried to open the site in Recovery Mode, but when I click the link it states: Recovery Mode not initialized.

    I’m not sure what to do from here. Any help would be greatly appreciated.

    Cheers,
    Douglas

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Log in to your hosting via FTP and delete the directory under /home/a0wihdx71wwh/public_html/wp-content/plugins/learndash-hub – if you need assistance with this, contact your hosting support.

    Thread Starter douglasrace

    (@douglasrace)

    Thank you for your response @threadi however, I’m not overly familiar with WordPress. It was set up for us a few years ago and we have just been managing it.

    That being said, I don’t know how to log in to our hosting via FTP. I also don’t know who the hosting support would be.

    Any additional insight you can provide?

    Cheers.

    • This reply was modified 2 years, 4 months ago by douglasrace.
    • This reply was modified 2 years, 4 months ago by douglasrace.

    The hosting has nothing to do with WordPress as software. The hoster provides you with the resources to run a WordPress-based website. WordPress has no influence and no insight into your hosting.

    According to https://hostingchecker.com your domain is hosted by GoDaddy. You should get regular invoices from them as well. Therefore it is best to contact their support: https://www.godaddy.com/contact-us

    Thread Starter douglasrace

    (@douglasrace)

    Thank you @threadi

    Will do.

Viewing 4 replies - 1 through 4 (of 4 total)
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