There has been a critical error on this website. Please check your site admin em

I am irritated. In the subject you write the error text that comes when a page is no longer accessible due to a server-side error. Do you want to fix this error or really, as written in the text, take care of the e-mail sending in all other cases?

The mail stopped working and is giving me that specific error. I cant help it, that is the error i get.

So is the website still accessible normally? Without error message? Where do you see the error message then?

correct,am getting the error from the plugin when trying to test the mailsending.

Ah, now I understand.

Which error occurs exactly can be seen in the error log of the hosting. Your hosting support can surely help you to find this log.

Alternatively, you can also activate the WordPress debugging. This is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – your hosting support could also help you with this.

Based on what you see there as an error, you can take further steps. You can also write the error message from the logfile here if you can’t do anything with it.

Is it possible to do that when the site is live?

Yes, absolutely. Just leave WP_DEBUG_DISPLAYon false– then there will be no output in the frontend about possible PHP hints or errors. Important is to set WP_DEBUG_LOGto truebecause then the logfile contains the messages you can control.

ok, copied the code from the tutorial in my wp-config.php, before the * That’s all, stop editing! Happy blogging rule, saved the file, but nothing happens. No logfile is created.

Tried creating an error by asking a new password for a login account, but then i get the following error:
Error: The email could not be sent. Your site may not be correctly configured to send emails. Get support for resetting your password.
But that is incorrect, i recreated the connection and i didnt get any errors there.

So i find this really strange and i dont see what is going wrong.

If you have specified everything correctly, a debug.log file must have been created in the wp-content directory that contains the exact error. You can access it e.g. via FTP.

checked it through ftp, but it wasnt available, normally i use wp file manager.
I copied exactly from the site

But, i stopped the smtp plugin and a password recovery is send again, so, somehow the smtp plugin was causing problems.

next stop: how to get the mailpart decent working, the mails are arriving in everyone’s spamfolder now

• This reply was modified 2 years, 3 months ago by deheugden.

Then you should ask the support of the plugin about it. However, they would also need some concrete error for analysis.