There has been a critical error on your website…

  • Hello,

    I’ve never seen this error before and my website was down for over a week. (I have several websites and didn’t get the email.) Turns out WP says it was your plugin that gave a fatal error.

    I need to use your plugin to change the names of several more images. Do you think it was your latest update that did that? Is it safe to re-activate again?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author crossi72

    (@crossi72)

    Hi @fallback2,
    I introduced an error with older php version in release 3.0.0, but I fixed it in a few minutes, latest version is safe, which Phoenix Media Rename version do you have?

    If the error persist, can you send me the version of php installed on your server?

    C.

    • This reply was modified 3 years, 9 months ago by crossi72.
    Thread Starter fallback2

    (@fallback2)

    Hi, It says Version 1.11.15. It says updated Nov 2, but just started happening a couple of weeks ago.

    Nothing broken since I wrote here so far…

    I would have to look up my php – I don’t think it’s the newest.

    • This reply was modified 3 years, 9 months ago by fallback2.
    Plugin Author crossi72

    (@crossi72)

    Hi @fallback2,
    quite strange: I never released version 1.11.15 nor used this number for internal testing.

    I released version 2.2.5 on September, then version 2.3.0 in January, in February I released version 3.0.0 that caused a crash on one of my production servers and I fixed it in a few minutes with version 3.0.2

    Did you update some other plugin a couple of week ago?

    C.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘There has been a critical error on your website…’ is closed to new replies.