There has been a critical error on your website

Hi, we are not aware of that, thanks for the notice!

Are you able to get the exact error message from your server error_log?

It works in our case and no one else reported the issue with the latest version

2021/03/11 04:37:52 [error] 92819#92819: *57832 FastCGI sent in stderr: “PHP message: PHP Warning: escapeshellcmd() has been disabled for security reasons in /www/vanishingink_252/public/wp-includes/PHPMailer/PHPMailer.php on line 1779” while reading response header from upstream, client: 103.102.116.133, server: https://www.vanishingink.com.au, request: “POST /contact/ HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-vanishingink.sock:”, host: “www.vanishingink.com.au”, referrer: “https://www.vanishingink.com.au/contact/”

Thanks. This isn’t coming from Easy Watermark. We don’t even use that function, see: https://github.com/BracketSpace/Easy-Watermark/search?q=escapeshellcmd

Sorry my bad… see below.

I just turned on the plugin to throw the error and these are the logs now showing up…

2021/03/11 05:13:59 [error] 92819#92819: *58181 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_value() on null in /www/vanishingink_252/public/wp-content/plugins/easy-watermark/src/classes/Features/CacheBusting.php:112
Stack trace:
#0 /www/vanishingink_252/public/wp-includes/class-wp-hook.php(292): EasyWatermark\Features\CacheBusting->wp_get_attachment_image_src(Array, 1980, Array, false)
#1 /www/vanishingink_252/public/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array)
#2 /www/vanishingink_252/public/wp-includes/media.php(991): apply_filters('wp_get_attachme...', Array, 1980, Array, false)
#3 /www/vanishingink_252/public/wp-includes/media.php(1208): wp_get_attachment_image_src(1980, Array)
#4 /www/vanishingink_252/public/wp-content/themes/Divi/core/functions.php(1481): wp_get_attachment_image_srcset(1980, Array)
#5 /www/vanishingink_252/public/wp-content/themes/Divi/includes/builder/module/helpers/MultiViewOptions.php(1871): et_get_image_srcset_sizes('https://www.van...')
#6 /www/vanishingink_252/pu" while reading response header from upstream, client: 27.32.105.198, server: www.vanishingink.com.au, request: "GET / HTTP/1.0", upstream: "fastcgi://unix:/var/run/php7.3-fpm-vanishingink.sock:", host: "www.vanishingink.com.au"
2021/03/11 05:13:54 [error] 92818#92818: *58177 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_value() on null in /www/vanishingink_252/public/wp-content/plugins/easy-watermark/src/classes/Features/CacheBusting.php:112
Stack trace:
#0 /www/vanishingink_252/public/wp-includes/class-wp-hook.php(292): EasyWatermark\Features\CacheBusting->wp_get_attachment_image_src(Array, 1980, Array, false)
#1 /www/vanishingink_252/public/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array)
#2 /www/vanishingink_252/public/wp-includes/media.php(991): apply_filters('wp_get_attachme...', Array, 1980, Array, false)
#3 /www/vanishingink_252/public/wp-includes/media.php(1208): wp_get_attachment_image_src(1980, Array)
#4 /www/vanishingink_252/public/wp-content/themes/Divi/core/functions.php(1481): wp_get_attachment_image_srcset(1980, Array)
#5 /www/vanishingink_252/public/wp-content/themes/Divi/includes/builder/module/helpers/MultiViewOptions.php(1871): et_get_image_srcset_sizes('https://www.van...')
#6 /www/vanishingink_252/pu" while reading response header from upstream, client: 27.32.105.198, server: www.vanishingink.com.au, request: "GET / HTTP/1.0", upstream: "fastcgi://unix:/var/run/php7.3-fpm-vanishingink.sock:", host: "www.vanishingink.com.au", referrer: "https://www.vanishingink.com.au/wp-admin/plugins.php?plugin_status=all&paged=1&s"
2021/03/11 05:13:50 [error] 92818#92818: *58172 limiting requests, excess: 0.646 by zone "purgeAll", client: 127.0.0.1, server: www.vanishingink.com.au, request: "GET /kinsta-clear-cache-all HTTP/1.1", host: "localhost", referrer: "https://localhost/kinsta-clear-cache-all"
2021/03/11 05:13:48 [error] 92819#92819: *58170 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_value() on null in /www/vanishingink_252/public/wp-content/plugins/easy-watermark/src/classes/Features/CacheBusting.php:112
Stack trace:
#0 /www/vanishingink_252/public/wp-includes/class-wp-hook.php(292): EasyWatermark\Features\CacheBusting->wp_get_attachment_image_src(Array, 1368, Array, false)
#1 /www/vanishingink_252/public/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array)
#2 /www/vanishingink_252/public/wp-includes/media.php(991): apply_filters('wp_get_attachme...', Array, 1368, Array, false)
#3 /www/vanishingink_252/public/wp-includes/media.php(1208): wp_get_attachment_image_src(1368, Array)
#4 /www/vanishingink_252/public/wp-content/themes/Divi/core/functions.php(1481): wp_get_attachment_image_srcset(1368, Array)
#5 /www/vanishingink_252/public/wp-content/themes/Divi/includes/builder/module/helpers/MultiViewOptions.php(1871): et_get_image_srcset_sizes('https://www.van...')
#6 /www/vanishingink_252/pu" while reading response header from upstream, client: 35.189.18.116, server: www.vanishingink.com.au, request: "GET /?ao_speedup_cachebuster=85994 HTTP/1.0", upstream: "fastcgi://unix:/var/run/php7.3-fpm-vanishingink.sock:", host: "www.vanishingink.com.au", referrer: "https://www.vanishingink.com.au/?ao_speedup_cachebuster=85994"

Oh! And this is definitely coming from EW. I’ll make sure to release the hotfix today.

Thank you!

Great – thank you!

Hi there – any update of this? Havent seen a new release available…

Hi, so sorry for the delay! We are releasing version 1.0.11 today

Although this case is nearly impossible. It’s a conflict between Divi and our plugin. We patched it but we couldn’t replicate it.

Please let me know if it doesn’t help.

Updated and reactivated and all looks fine so far! thanks ??

Hi, I’m getting the same error on 1.0.11, if I navigate to Tools. Is this a known issue?

@bradeyre can you please paste that full error message?