• Hi, it says check admin mailbox for instructions but we haven’t received any email. Can you help us with this. Thank you!

    The page I need help with: [log in to see the link]

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  • The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile. Often it is a plugin. You can delete the directory of the guilty plugin via FTP. After that you should be able to access it again.

    Have you checked by updating PHP version ? which version is being used currently.

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  • The topic ‘There has been a critical error on your website.’ is closed to new replies.