There has been a critical error on your website.

  • There has been a critical error on your website.

    Learn more about debugging in WordPress.
    Which I did. But I cannot log in into the word Press and the issue is internal doesn’t concern the hosting.
    Please assist me in fixing this issue.
    The problem happened once I activated one theme.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Shortcut: Delete that theme. Via FTP or the file manager app of your hosting control panel, delete the theme’s directory in wp-content/themes. If you want to see if you can solve the problem with this theme, then….

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://www.ads-software.com/support/article/debugging-in-wordpress/

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    Thread Starter samin2020

    (@samin2020)

    My password is not even working. How can I access anything when I am receiving an error on my password?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Enabling debugging and disabling plugins does not require you to login. Please follow the links I posted.

Viewing 3 replies - 1 through 3 (of 3 total)
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