There has been a critical error on your website. Please check your site admin em

  • Resolved dailycdev

    (@dailycdev)


    4 years, 7 months ago

    Today WordPress.com support had to deactivate the Strong Testimonials plugin, since it was causing my wp-admin and customizer page to fail with…
    There has been a critical error on your website. Please check your site admin em

    This is what WordPress.com support told me….
    “The plugin “Strong Testimonials” seems to have some issues. I had to deactivate that.
    These are the errors that I was seeing:
    #0 /srv/htdocs/wp-content/plugins/strong-testimonials/includes/class-strong-testimonials-order.php(75): get_query_var(‘paged’)
    #1 /wordpress/core/5.4/wp-includes/class-wp-hook.php(287): Strong_Testimonials_Order::store_query_vars(Object(WP_Query))
    You can contact the plugin developer to check why the plugin is conflicting with your site.”

    My site, wp-admin and the customizer page is now working, however, your plugin is deactivated until you have a solution for me on this. My site info is below….

    Testimonials Page: It now displays nothing since this plugin is deactivated, which sucks of course.
    https://dailycdev.com/testimonials/
    My Site:
    https://dailycdev.com/
    Customizer Page:
    https://dailycdev.com/wp-admin/customize.php?url=%2F%2Fdailycdev.com%2F
    WP-Admin:
    https://dailycdev.com/wp-admin/
    Wordpress.com is at v5.4.
    My theme is Customizr Pro and it is at v2.2.1.

    Anyhow, I rely on this plugin for my site. So if you can look into this issue and update it to work with my theme and wordpress.com’s latest version, that would be awesome. Thanks.
    -Paul

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

  • we are having the same issue.

    Hello @rayge,

    Are you also using WordPress.com?

    Hi @dailycdev,

    Thank you for letting us know!
    We are investigating this and trying to find the issue.

    Warmly,
    Mihaela

    Hi Guys, Just to let you know, I’m using www.ads-software.com and I’m having the same issue.

    I couldn’t access the plugins page (it would show a fatal error) So I had to deactivate the plugin. But even after deactivated, it won’t let me access to the “Add more plugins” page.

    Hi, my report (noiseofdreams.org)

    This is the PHP error: PHP Fatal error: Uncaught Error: Call to a member function get() on null in /wordpress/core/5.4/wp-includes/query.php:28
    Stack trace:
    #0 /srv/htdocs/wp-content/plugins/strong-testimonials/includes/class-strong-testimonials-order.php(75): get_query_var(‘paged’)
    #1 /wordpress/core/5.4/wp-includes/class-wp-hook.php(287): Strong_Testimonials_Order::store_query_vars(Object(WP_Query))
    #2 /wordpress/core/5.4/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #3 /wordpress/core/5.4/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
    #4 /wordpress/core/5.4/wp-includes/class-wp-query.php(1772): do_action_ref_array(‘pre_get_posts’, Array)
    #5 /wordpress/core/5.4/wp-includes/class-wp-query.php(3436): WP_Query->get_posts()
    #6 /wordpress/core/5.4/wp-includes/post.php(2050): WP_Query->query(Array)
    #7 /srv/htdocs/wp-content/plugins/mp3-music-player-by-sonaar/admin/class-sonaar-music-admin.php(721): get_posts(Array)
    #8 /wordpress/core/5.4/wp-includes/class-wp-hook.php(287): Sonaar_Music_Admin->init_my_shortcode_button(”)
    #9 /wordpress/core/5.4/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #10 /wordpress/core/5.4/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #11 /srv/htdocs/wp-content/plugins/mp3-music-player-by-sonaar/admin/library/Shortcode_Button/shortcode-button.php(116): do_action(‘shortcode_butto…’)
    #12 /wordpress/core/5.4/wp-includes/class-wp-hook.php(287): Shortcode_Button_107::fire_hook(”)
    #13 /wordpress/core/5.4/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #14 /wordpress/core/5.4/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #15 /wordpress/core/5.4/wp-settings.php(409): do_action(‘plugins_loaded’)
    #16 /srv/htdocs/wp-config.php(81): require_once(‘/wordpress/core…’)
    #17 /wordpress/core/5.4/wp-load.php(42): require_once(‘/srv/htdocs/wp-…’)
    #18 /wordpress/core/5.4/wp-admin/admin-ajax.php(22): require_once(‘/wordpress/core…’)

    @mplusb No we are not using wordpress.com at all.

    Thank you for letting us know guys. We are working on the update and it will be released in a couple of hours.

    Thank you for your patience.

    Warmly,
    Mihaela

    Hi guys,

    We just released the update – please let us know if it solves the issue.
    Thank you for bringing this to our attention, and we sincerely appreciate your patience with us as we worked to resolve it.

    Warmly,
    Mihaela

    Thanks @mplusb, admin issue is solved, but not recognize custom css.

    Greetings

    Hi @noise2020,

    Can you please let me know where did you add custom css? So we can replicate it on our end as well and investigate.

    Thank you,
    Mihaela

    Thread Starter dailycdev

    (@dailycdev)

    Thank you for fixing this issue! I really appreciate it. God bless you!

    @dailycdev – happy to hear it worked! Thank you for your patience.

    Blessings,
    Mihaela

Viewing 11 replies - 1 through 11 (of 11 total)
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