There is a critical error on your website

  • Resolved guinasathya

    (@guinasathya)


    5 months, 2 weeks ago

    Good afternoon! This error has been appearing when trying to use a Funnelkit checkout. I tried several things to find out, and everything indicates that it is incompatibility with Elementor.

    Detailed description:
    I can import and create the Checkout, all right, without a problem, but on the front-end, when I go to finalize the purchase, when I get to the Checkout I get this error: “There is a critical error on your website”.

    If I disable Elementor, this error no longer appears (but the checkout is left with a blank page).
    Leaving everything activated, I edited the checkout using Elementor, and after deleting all the elements on the page, it works again. I can even add new elements and they appear, but not with any element from the original Checkout, it gives that error.

    Any ideia? Tahnk you!

    • This topic was modified 5 months, 2 weeks ago by guinasathya.
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  • Thread Starter guinasathya

    (@guinasathya)

    Update: As I said, when I deleted everything on the checkout page, it worked (it was blank). I remade it using the same blocks, copying and pasting, and now the page works correctly. The only difference between the new checkout page I made and the original one from FunnelKit was that the original one was made in sections, and the new one I made in containers.

    Anyway… now it works, although I haven’t figured out exactly what was failing…

    Thread Starter guinasathya

    (@guinasathya)

    When moving Sections to Containers the page worked normally, so even if I don’t know the underlying reason, the issue was resolved. I’m marking the matter as resolved.

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