There is NO duplicate button to Duplicate Campaign & cannot Send Broadcast

Hi

I received an email to say that a particular version of your plugin had security issues and that we needed to update your plugin to the latest version which we did.

Since the new version, we cannot find the “duplicate button” to Duplicate an existing Campaign. Usually we create a campaign, that we will use weekly, and we will DUPLICATE it, then edit it and send out to customers. NOW there is NO duplicate button (only Edit / Delete). This is very frustrating.

AND another issue with the new version we cannot find Send Broadcast. Usually when in Campaigns, there is a “SEND BROADCAST” button on the top there so you can Send the Campaign and choose which Group you are going to send it to.

Your current NOTES still say there is a SEND BROADCAST button, but there is NONE now.

https://www.icegram.com/docs/category/icegram-express/create-send-newsletter-emails/?utm_source=es&utm_medium=in_app&utm_campaign=view_docs_help_page

We were used to that button now is there is NONE in your plugin.

The Campaigns area obviously looks different with the new version.

My client has 15 Groups of customers to send her campaigns to.

Currently with your latest updated plugin, we cannot DUPLICATE a campaign…

We can ONLY create a New Campaign for EACH and every Group we want to send to… This is ridiculous.

It won’t allow us to use a particular Campaign and send it as a Broadcast to say Group 15 Firstly.

Then we go back in again and send the same campaign to Group 2.

This will NOT allow us to do that now.

ALL I can see is that we have to create a New Campaign each time to be able to send to every customer Group ????

When I save it as a Template, I thought this might work.

I create that template, Save. I can only send it to 1 group of customers and that’s it. Then if I go back in it won’t let me send to anyone else to broadcast.

My client is very frustrated as the plugin looks different again now in the backend completely.

Your instructions are NOT updated if things are supposed to function differently.

There is NO duplicate button for each campaign or old campaigns anymore like there used to be.

Cannot see HOW we can send a Broadcast (No Broadcast Button anymore).

Cannot see HOW to send a Broadcast to Multiple Groups at the same time.

If someone could please advise that would be great.

Thanks

Kristin