There is no media in this feed

  • Resolved James Osborne

    (@jamesosborne)


    4 years, 2 months ago

    First of all, great plugin folks. I have a problem in that my feed suddenly stopped working, I didn’t change anything but now the front end of the site is displaying “There is no media in this feed”.

    I’ve tried the following:
    – Reconnecting by clicking on the “Reconnect” button next to “Login for hash feed”
    – Creating a new shortcode
    – Resetting primary access token (which results in an Instagram API error)

    See here a description. Any idea what the issue could be?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anonymous User 15560505

    (@anonymized-15560505)

    i’ve got the same error and don’t know how to solve it. i’ve tried all the above that James also tried.

    Thread Starter James Osborne

    (@jamesosborne)

    @rmvanlamoen Problem solved, Instagram changed their API (again!). I installed the latest version of the plugin and reconfigured the Instagram access token and it worked.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello dear friends,

    Yes, James is right Instagram API has been changed and we have updated the plugin to work with it.

    After these changes, we still have some minor bugs which we’ll fix soon.

    If you’ll still have any issues, please let us know and we’ll do pour best to resolve them.

    Solved

    • This reply was modified 4 years, 2 months ago by Convertix.
    • This reply was modified 4 years, 2 months ago by Convertix.
    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Awesome @convertix!

    Thanks for getting back to us.

Viewing 5 replies - 1 through 5 (of 5 total)
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