There is no media in this feed – still a problem!

  • Resolved MikepFive

    (@mikepfive)


    4 years, 2 months ago

    Hi,

    I’ve been using the free version of this plugin without a hitch for almost 2 years.

    But when I upgraded to v 1.4.5 all I seen in the feed is ‘There is no media in this feed’

    I’ve looked at other support threads Here regarding Similar problems – but this has not helped.

    I’ve re-authenticated with instagram successfully but all I see when I then hit the “view my feed button” is:

    This is a private page. To make it public, edit it and change the visibility.

    Cannot get other user media. API shut down by Instagram. Sorry. Display only your media.

    There is clearly a problem with the feed rather than it’s presentation so id appreciate your help in resolving this issue.

    Let me know if you’d like any additional information.

    Mike

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Have you found the answer yet? I have the same issue.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello dear friends,

    Please enter Instagram feed > settings and make sure that you are authenticated.

    If you are creating a hashtag feed, please make sure to logion to your Facebook account from Instagram feed > settings section to authenticate and then please do that as I show in my screencast, exactly the same steps https://www.loom.com/share/6164c1351df24c4db9eb6a9a04a27a96

    If you are creating a username feed, please do that as I show in this screencast https://www.loom.com/share/0f2899e85fdf4998b39783d9eb0c474d

    If that won’t work for you, please send me a similar screencast so I could understand what you are doing wrong.

    Not sure if this will help, but I had to remove the username feed and re-add it. After doing that, it just worked.

    I had to click on “Reset cache with Instagram data” under advanced also.

    Thread Starter MikepFive

    (@mikepfive)

    props to peteryao & tobyw7 – It’s working again now !!!!!

    I Removed The Feed, cleared the cache and then re-authenticated with instagram and added a ‘new’ feed and [ bit of finger trouble and repetition] Presto!

    *Love* you guys = Many thanks

    Mike

    PS
    Must say that (@zhannak) ‘stock’ (pasted) answers to the various posts about this/similar problem is less than helpful, and lends little confidence to the future of this plugin! But – for the moment – I’ll stick with it unless/until I have reason to switch…….

    Thread Starter MikepFive

    (@mikepfive)

    Happy to move on……

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @mikepfive,

    Yes, you are right I have written this reply under all the similar posts because people are just missing one of these steps and this is why they are getting the same issue.

    Dear @peteryao and @tobyw7 thanks for sharing your experiences.

    Rob Record

    (@robrecord)

    I have the same probleem and have followed the steps to the letter, several times. “There is no media in this feed”. I am using the personal (not business) login. Is this now deprecated?

Viewing 8 replies - 1 through 8 (of 8 total)
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