There is no option to stop request for data collection

  • Resolved gomilky

    (@gomilky)


    6 years, 5 months ago

    Every time I load the settings page, I see “Help make Ninja Forms better!” and there is no option to dismiss and not to ask again. why is that?

    Edit:

    Now also I see this:

    Data Cleanup

    Ninja Forms has detected data on your site leftover from old forms or Ninja Forms versions.
    We would like to run a quick cleanup process to remove this old data. Your forms will not be impacted by this process, but it may take several minutes to complete.

    but clicking on begin. just takes me to the plugin page and display the usual popup “Help make Ninja Forms better” so I click not now. and I don’t see how to begin the cleanup? and the message in admin continue everywhere.

    please fix.

Viewing 12 replies - 1 through 12 (of 12 total)

  • Same here. Please fix.

    Plugin Contributor Zach Skaggs

    (@wpnzach)

    We’ve not been able to replicate this, but we’ve seen several reports of the behavior and we’re looking into it now. This certainly was not intentional…I’m sorry for the trouble.

    Thread Starter gomilky

    (@gomilky)

    I might be able to help in debugging this if you’d like. just let me know what data you need. or where to look.

    Nginx, PHP 7.2

    Here is a list of plugins enabled. just in case there is conflict:

    Version 0.9.96
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    Version 3.3.2 | By The WP Ninjas | View details
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    Me too. Same warning with no action when you click on it.

    Data Cleanup

    Ninja Forms has detected data on your site leftover from old forms or Ninja Forms versions.
    We would like to run a quick cleanup process to remove this old data. Your forms will not be impacted by this process, but it may take several minutes to complete.

    Plugin Contributor Zach Skaggs

    (@wpnzach)

    Do you see this in the current 3.3.3 release? We found the issue, which was related to some old, inert code from a previous opt in system. It’s removed in the current release.

    Thread Starter gomilky

    (@gomilky)

    It worked. got the cleanup, chose cleanup and the message disappeared. also no longer received the data opt-in.

    Thanks!

    Hi,
    I just updated to 3.3.4 and I also have the Data Cleanup message, when I click the link I just land at the Ninja Forms dashboard but nothing happens.
    Thanks for support!

    Still happening in v3.3.4. Weirdly, the update fixed it on our development site but the live site still prompts me to do the data cleanup.

    + 1
    Annoying! NOT DISMISSABLE! comes on EVEREY Page in WP Admin!!!
    I dont’t want to clean up because I’m afraid old submissions get deleted. Your text is misundersatandable!
    Version 3.3.4

    ??

    • This reply was modified 6 years, 5 months ago by extrabyte.

    Just noticed the latest version has a setting “Disable Admin Notices” that you can check to remove the message!

    Data Cleanup

    Ninja Forms has detected data on your site leftover from old forms or Ninja Forms versions.
    We would like to run a quick cleanup process to remove this old data. Your forms will not be impacted by this process, but it may take several minutes to complete.

    Please click here to begin.

    Same problem.
    “Click here” seems to do nothing.
    Running VERS 3.3.9
    with 3.0.19 File Upload Add-On

    BUT thanks to @jhustead (above) for the tip on disable Admin Notices.

    3.3.11 here and I also have this problem. I click clean up. It takes me to the plugin page. I click clean up and it pauses for a while as if doing something but afterwards nothing has changed and the clean up prompt still appears on all pages.

Viewing 12 replies - 1 through 12 (of 12 total)
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