There is no upload/attachments field available

  • Resolved hwsiew

    (@hwsiew)


    7 years ago

    Hi, I have enabled the ‘File Upload’ in setting page. However, neither the form of ticket submission nor the reply section shows the attachment field.

    Any idea why?

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    It could be that there is a javascript conflict on the page. When you’re on the front-end can you check your browser console to see if there are any javascript error messages? If so, that’s probably the issue.

    Thanks.

Viewing 1 replies (of 1 total)
  • The topic ‘There is no upload/attachments field available’ is closed to new replies.