There was a problem while sending the test email.

  • Resolved fadisalamy

    (@fadisalamy)


    4 years, 1 month ago

    Hi there
    ive used the plugin for 2 years worked very well and ok
    last week im facing afew issue’s
    cant send emails to clients with this error
    There was a problem while sending the test email.

    Error due to unsolicited and/or bulk e-mail.

    This means the connection to your SMTP host was made successfully, but the host rejected the email.

    Typically this error is returned when you are sending too many e-mails or e-mails that have been identified as spam.

    Recommended next steps:
    Check the emails that are sending are sending individually. Example: email is not sending to 30 recipients. You can install any WordPress e-mail logging plugin to do that.
    Contact your SMTP host to ask about sending/rate limits.
    Verify with them your SMTP account is in good standing and your account has not been flagged.

    my host already worked on the email and fixed every think
    and my mail scores right now is 10/10
    my account is not in blacklist
    i try to work via PHP Deufalt mail and it work good
    just with other SMTP is not

    is there any suggestted things can do more ?

    • This topic was modified 4 years, 1 month ago by fadisalamy.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @fadisalamy,

    When you get a chance, could you please share a full error log recorded when you send a test email from WP Mail SMTP > Email Test? Here’s a screenshot for the option to get a full error log. This will give us an idea of what might be going on.

    Thanks!

    Hi @fadisalamy – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘There was a problem while sending the test email.’ is closed to new replies.