• Resolved tuomosgames

    (@tuomosgames)


    I’m trying to use this plugin and I get

    “There was an error crawling https://tuomosgames.com/, we weren’t able to get meaningful results ”

    Health verification found no problems.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @tuomosgames

    Hope you are doing well!

    I’ve checked your site with online Check-Up tool and could not reproduce this error. It looks like a temporary issue, however, if it will show up again, please make sure no other plugin is causing this; Run a quick test for a conflict with another. It’s always better to create a full site backup before doing this or perform the test on a staging copy of the site.

    To run a test for a conflict, please deactivate all plugins, besides SmartCrawl and run a CheckUp test.

    Let us know how it went!

    Kind regards,
    Nastia

    Thread Starter tuomosgames

    (@tuomosgames)

    Hello Nastia, thanks for your reply.

    I actually disabled Smartcrawl and switched on YoAST because it didn’t function and I couldn’t run a test on it again since the red error didn’t go away from the plugin and I couldn’t find a way to do another Smartcrawl search when it did the error, esentially softlocking the plugin for me.

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @tuomosgames,

    I’m really sorry about that. As WP Checkup page was capable to crawl your homepage, then this should have been happening due to a conflict with another plugin or server limitations. If you want to give this another try, then I’d advise to first enable WP_DEBUG in order to check for any relevant errors and if that doesn’t get anywhere then perform a conflict test around. Following links can assist you on both of these:
    https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Warm regards,
    Dimitris

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @tuomosgames,

    hope you’re doing well today! ??
    As we didn’t hear back from you for some time now, I’m marking this topic as resolved. Please feel free to post back any updates and we can re-open it and continue troubleshooting.

    Thank you,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
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