• Resolved michaeljorgensen2837

    (@michaeljorgensen2837)


    I am new to wordpress and have installed the Profile Builder pro.

    Following message appears everytime a test user is trying to register ”There was an error in the submitted form”

    I can not figure out what I am doing wrong. I have deactivated the reCAPTCHA, but still same issue.

    There is nothing special in my registration form: First name, last name, username, e-mail, password, report password, I agree to terms & reCAPTCHA.

    It was all working fine until changed the below:
    – I started using ”Custom Profile Menus”

    Any suggestions?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey there,

    If you deactivate Custom Profile Menus, does it work again?

    Best,
    Gabriel

    Thread Starter michaeljorgensen2837

    (@michaeljorgensen2837)

    No, still not working

    Thread Starter michaeljorgensen2837

    (@michaeljorgensen2837)

    Just updated from version 2.9.2 to Version 2.9.3.. Same issue

    I have de-activated the Customer Profile Menus, added the pages to my appearance menus and used the following shortscodes within the pages:

    [wppb-register] – Displays the Front End Registration Form
    [wppb-login] – Displays the Front End Login form
    [wppb-logout] – Displays the Front End Logout Text and Link
    [wppb-edit-profile] – Displays the Front End Edit Profile Form
    [wppb-recover-password] – Adds a Front End Recover Password Form
    [wppb-restrict] – Restrict Content shortcode

    Still getting this Error: There was an error in the submitted form

    I can login users and view edit profile, but not register !

    Hey there,

    First you mention that it was all working fine until you started using “Custom Profile Menus”. But then you say that if you deactivate it, it’s still not working. So that is clearly not the cause.

    Now, let’s see what the cause is.

    Can I have the address to your registration form so that I can take a live look?

    With the best of regards,
    Gabriel

    Thread Starter michaeljorgensen2837

    (@michaeljorgensen2837)

    Here is the address, please bare in mind that I am not technical… https://thesocialdanceclub.com/register/

    I have added more Form Fields then the registration form shows, maybe they will not appear until a user has registered end goes to the profile form?. I seem to remember the entire list being shown in the registration form, but I have tried a few different plugins and can not remember clearly…

    Hello there,

    Now I realize that you are using a paid version.

    We are not allowed to speak about the paid version here.

    Please contact us via our ticket system:

    https://www.cozmoslabs.com/support/open-ticket/

    Regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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