• Resolved maria82g

    (@maria82g)


    Hello

    When I am trying to verify phone number I get this error

    Unable to request the phone verification code. Insufficient Permission

    and sync address I am getting this error

    There was an error loading Google Merchant Center contact information. Unable to retrieve Merchant Center account: Insufficient Permission

    here is system status report

    <br>### WordPress Environment ###<br><br>WordPress address (URL): https://celebrationinvites.com<br>Site address (URL): https://celebrationinvites.com<br>WC Version: 9.1.4<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: Apache<br>PHP Version: 7.4.10<br>PHP Post Max Size: 20 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 1000<br>cURL Version: 7.47.0<br>OpenSSL/1.0.2g<br><br>SUHOSIN Installed: –<br>MySQL Version: 5.6.51-91.0-log<br>Max Upload Size: 20 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 9.1.4<br>WC 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0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_jetpack_sync_queue: Data: 1.52MB + Index: 0.06MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB<br>wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB<br>wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_options: Data: 5.05MB + Index: 0.09MB + Engine InnoDB<br>wp_postmeta: Data: 0.28MB + Index: 0.16MB + Engine InnoDB<br>wp_posts: Data: 1.52MB + Index: 0.06MB + Engine InnoDB<br>wp_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB<br>wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpc_accesslocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpc_login_fails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_yoast_indexable: Data: 0.16MB + Index: 0.13MB + Engine InnoDB<br>wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB<br>wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_zettle_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_zettle_woocommerce_id_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br><br>### Post Type Counts ###<br><br>attachment: 65<br>customize_changeset: 16<br>feedback: 1<br>mailpoet_page: 1<br>nav_menu_item: 4<br>oembed_cache: 1<br>page: 9<br>post: 2<br>product: 56<br>revision: 34<br>shop_order: 2<br>wp_font_face: 33<br>wp_font_family: 12<br>wp_global_styles: 2<br>wp_navigation: 1<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?<br><br>### Active Plugins (8) ###<br><br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3<br>Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 8.0.0<br>Google for WooCommerce: by WooCommerce – 2.8.2<br>Pinterest for WooCommerce: by WooCommerce – 1.3.25<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>WooCommerce PayPal Payments: by WooCommerce – 2.8.3<br>WooCommerce: by Automattic – 9.1.4<br>Yoast SEO: by Team Yoast – 23.2<br><br>### Inactive Plugins (0) ###<br><br><br>### Settings ###<br><br>API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: ?<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 13 MB<br><br>### WC Pages ###<br><br>Shop base: #8 - /<br>Cart: #9 - /cart/ -  Contains the woocommerce/cart block<br>Checkout: #10 - /checkout/ -  Contains the woocommerce/checkout block<br>My account: #11 - /my-account/<br>Terms and conditions: ? Page not set<br><br>### Theme ###<br><br>Name: Storefront<br>Version: 4.6.0<br>Author URL: https://woocommerce.com/<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: –<br><br>### WooCommerce PayPal Payments ###<br><br>Onboarded: ?<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-08-15 21:42:55 +00:00<br>Options: ?<br>Notes: 63<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Complete: 16,046<br>Oldest: 2024-08-09 20:05:34 +0000<br>Newest: 2024-08-15 16:08:58 +0000<br><br>Failed: 2,509<br>Oldest: 2024-08-09 20:32:00 +0000<br>Newest: 2024-08-15 16:12:35 +0000<br><br>Pending: 8<br>Oldest: 2024-08-15 16:14:35 +0000<br>Newest: 2024-08-16 15:37:39 +0000<br><br><br>### Status report information ###<br><br>Generated at: 2024-08-15 16:13:52 +00:00<br>

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for reaching out! Can you please perform the following steps:

    That should allow you to complete the setup. If you come across any issues, please share a screenshot.

    Best regards,

    Thread Starter maria82g

    (@maria82g)

    There was an error getting your Google Ads accounts. Unexpected token ‘<‘, “<!DOCTYPE “… is not valid JSON

    Thread Starter maria82g

    (@maria82g)

    this is the error I am getting

    Thread Starter maria82g

    (@maria82g)

    now I am getting this, I did not touch anything

    Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for getting back to us.

    Can you please try to replicate this issue again, and then go to WooCommerce > Status > Logs and see if there is any “fatal-error” log to the date when you replicate the issue?

    Can you please share that with me, so I can check this further?

    Best regards,

    Thread Starter maria82g

    (@maria82g)

    I replicated this got same error

    but no fatal error log from now just one from yetserday

    2024-08-20T17:00:09+00:00Critical Allowed memory size of 134217728 bytes exhausted (tried to allocate 32768 bytes) Additional context2024-08-20T17:18:00+00:00Critical Allowed memory size of 134217728 bytes exhausted (tried to allocate 180224 bytes) Additional context

    Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for getting back to us.

    The issue you are experiencing is most likely related to a time difference between the server and when you performed this action, which is why it’s showing up on the previous date. I can see the issue is due to the WordPress Memory Limit. I recommend increasing the memory limit by following this documentation:

    https://woocommerce.com/document/increasing-the-wordpress-memory-limit/

    The recommended memory limit is 256MB.

    Please let me know how it goes!

    Best regards,

    Thread Starter maria82g

    (@maria82g)

    OMG!!! IT WORKED FINALLY!

    THANK YOU!

    Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    I am glad this has been sorted out. I’ll go ahead and mark this thread as solved now. If you have any questions, please open a new support request at

    https://www.ads-software.com/support/plugin/google-listings-and-ads/

    Have a wonderful day.

    Best,

Viewing 9 replies - 1 through 9 (of 9 total)
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