These Forums Are Not Monitored Regularly. Please Create Support Tickets Instead.

[Frank Corso]

Hey there!

Due to the number of support tickets that we receive, we do not regularly visit these support forums. To receive quick and thorough support, please create a support ticket using the “Help” page inside the “Quizzes/Surveys” menu of this plugin.

Alternatively, you can use the “Open Support Ticket” page on our website.

[danelec]

I have submitted a support ticket 20.06.17 and again 27.06.17

I hear nothing from you/the support team – this is not a good customer experience or service when paying for a software.

Can you please find my tickets and help?

thanks

[Reventlov]

Yes, it seems tickets are Not Monitored Regularly too…

[SpiritedOne]

I’m having the same problem… two support tickets in a month and apart from an acknowledgment email, I’ve received nothing.

[hackworth]

Same … hopefully Frank didn’t die.

[liquidsnak3]

Good day!

First of all, thank you for creating this almost perfect plugin. I do have some issues though, is there a feature where an admin can just check the user answers and score them manually? Because, the current open answer set up is I need to provide an input to the answer field. Meaning, the plugin will look for the exact phrase to mark the answer as correct, the same as fill in the blank answers.

The quiz I am creating includes an essay type of questions.

Thank you.

[Zade]

Same, I hope Frank and Troy start caring more about their paying customers. I am still waiting for a resolution to an issue I reported in 2017. No response to my recent follow-up emails on January 24, January 30, and February 6.