They are not able to solve your issue

  • Its been two years and I am getting one issue in advance translation but even after many support tickets, they did not resolve my issue. I am disappointed because i am stuck now.

Viewing 1 replies (of 1 total)

  • Hi,

    I am truly sorry to hear that.

    I took a look at your ticket history in WPML and I can relate with your frustration.

    But please understand that the issue seems to be a bit tricky and specific.

    Rest assured that we are not just asking things to back you off. Our supporters are seeking for ways to a clear path to reproduce the problem, so we can debug it and solve it. This is also frustrating for us, we would love to solve your issue without your help.

    I kindly ask you to follow up with Marcos (the migration should take less than 5 minutes to get it started and then you get an email when it’s done). He will prioritize your ticket.

    We will do our best to get it solved.

    Kind regards,

    Otto

Viewing 1 replies (of 1 total)
  • The topic ‘They are not able to solve your issue’ is closed to new replies.