They pull tricks to get out of their money back gaurentee!

  • Be careful when buying! I was going to purchase the single SEO plugin, but they advertised a discount with their other plugins. I figured I’d give it a try and if I didn’t like the others I would use their 30 day refund and just buy the SEO plugin again instead. Well it turns out that the bundle is really a disguised “subscription” which isn’t included in their money back guarantee. The plugins weren’t all that helpful but now I’m out $200 that I can’t get back. Customer support refused to let me get a refund and buy just the SEO plugin instead.

    • This topic was modified 4 years, 6 months ago by LucidIllusion.
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  • Hi @lucidillusion,

    I’m sorry for the experience you’ve had. While it doesn’t help you at all, I can assure you that we do not have the intention in any way, shape or form to trick you into anything.

    So while we can’t refund your subscription, we can help you getting the most out of our plugins. The easiest way to do that is through the HELP button in the bottom-right of your MyYoast account. Alternatively, you can send us an email at [email protected].

    Again, sorry for this sucky experience. We hope to get a chance to help you turn your purchase into great value for money.

    Thread Starter LucidIllusion

    (@lucidillusion)

    I had the subscription for less than 7 days before requesting a refund. You absolutely could refund me. You just don’t want to.

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