They send spam

  • I am not sure how they got my email but they are sending me promotional emails without a link to stop their spam.

    I consider it a very serious breach of my privacy.

    • This topic was modified 5 years, 1 month ago by rafi.w.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kim Coleman

    (@kimannwall)

    I apologize if you have received an unexpected message. If you have created an account on our website you can submit a request to be forgotten. The only way we would have obtained your contact information is if you provided it to us via our website at https://www.paidmembershipspro.com

    Thread Starter rafi.w

    (@rafiw-1)

    I logged into my account but could not find any way to cancel my subscription to your emails. I tried to change my email to a fake email but that did not work either.

    Mind you the courteous way is to provide an unsubscribe link in the email that you send!

    Plugin Author Jason Coleman

    (@strangerstudios)

    Thanks for the feedback.

    We generally only send transaction emails from our website (confirmation of checkout, password resets, etc). And we send marketing emails through MailChimp, which does include a clear unsubscribe link.

    We experimented with an upsell email for free users and sent it from our website when we should have included in the MailChimp campaigns. This has been fixed on the site now.

    I’m really sorry you got spammed by us. We take it seriously and have fixed this instance. Your post has prompted us to consider other updates to our email marketing to make it more transparent. So thanks for that.

Viewing 3 replies - 1 through 3 (of 3 total)
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