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  • Resolved elnazmn

    (@elnazmn)


    8 months, 2 weeks ago

    I wanna set up my contact page and I installed and activated WPforms plugin.
    when I go to the page to implement the form, when I click on WPForm on my list view, it doesn’t show the setting for it in the blocks.
    I have no other plugins installed and I cleaned my browser cache but it didn’t change.
    what should I do? (it is also on auto update)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shawon Chowdhury

    (@shawon001)

    Hello @elnazmn,

    I am sorry to hear about the trouble.

    Could you please try switching your theme to a default WordPress theme like- Twenty Twenty Four and see how it goes?

    If that doesn’t help, please share a screenshot of the browser’s console. You can right-click on the page and choose?inspect.
    It will show developer tools, then click on?console?and see on the?error?tab if there is an error showed. Screenshot- https://a.supportally.com/i/rPrbiS

    Thanks ??

    Thread Starter elnazmn

    (@elnazmn)

    thanks for the reply, I tried the theme Twenty twenty four and it didn’t work, so I am sending you this photo of the console of the page.

    react-dom.min.js?ver=18.2.0:10 TypeError: Cannot read properties of undefined (reading ‘post_content’)
    at Object.hasPageBreak (formselector.es5.min.js?ver=1.8.7.2:1:22074)
    at Object.getPageIndicatorStyles (formselector.es5.min.js?ver=1.8.7.2:1:17801)
    at Object.getStyleSettings (formselector.es5.min.js?ver=1.8.7.2:1:18612)
    at edit (formselector.es5.min.js?ver=1.8.7.2:1:11070)
    at wt (react-dom.min.js?ver=18.2.0:10:47637)
    at js (react-dom.min.js?ver=18.2.0:10:120584)
    at wl (react-dom.min.js?ver=18.2.0:10:88659)
    at bl (react-dom.min.js?ver=18.2.0:10:88587)
    at yl (react-dom.min.js?ver=18.2.0:10:88450)
    at il (react-dom.min.js?ver=18.2.0:10:85274)
    ar @ react-dom.min.js?ver=18.2.0:10

    Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @elnazmn,

    Thanks for sharing the details!

    If feasible, could you please record a video showing the issue? This might be related to the editor or page builder you’re using.

    Here are some guides to add WPForms to your page depending on the editor or page builder:

    • If using the Gutenberg editor, check this guide;
    • If using Elementor, it’s this guide;
    • For other page builders, you can embed WPForms with our shortcode, as described in the guide here.

    Also, please share the details from WPForms > Tools > System Info (screenshot). With this, we will be able to provide further information about the issue.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @elnazmn,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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