• Resolved oceandigitals

    (@oceandigitals)


    Hi,

    just installed the plugin and when I try to create a ticket block I have this error:

    This block has encountered an error and cannot be previewed.

    I’m also unable to find the ticket settings inside the page. I set in the settings the tickets to appear in my custom post type, but I’m unable to see them

Viewing 6 replies - 16 through 21 (of 21 total)
  • Thread Starter oceandigitals

    (@oceandigitals)

    Hi Truman, the issue is that I’m not using the ticket in a cpt but in a standard page…it should be not interfere with this

    Thread Starter oceandigitals

    (@oceandigitals)

    Hi, the issue is that I’m non using it on a custom cpt..but on a standard page…

    Plugin Support Truman

    (@tdorn)

    Hey @oceandigitals

    Thanks for getting back to me, apologies for the wait, I am still trying to figure out why this might be happening.

    I downloaded the Remove CPT Base plugin and installed it on my main test sandbox, but I don’t see a checkbox option for “Pages.” Are you referring to “Pages” or “Posts”?

    Thread Starter oceandigitals

    (@oceandigitals)

    There is no a checkbox for pages because pages are not involved in the permalink removal.

    Can you replicate the issue or is working for you?

    Plugin Support Truman

    (@tdorn)

    I downloaded that plugin and installed it on my sandbox, and I am just not seeing the same issue, so no I cannot seem to replicate it.

    Permalinks are pretty important for Events/Tickets and our plugins, but if you are not removing the base for Events it shouldn’t really make a difference. I might try to test that against some other plugins on your site maybe, but otherwise I’m just not seeing the same behavior.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to start a new thread.

Viewing 6 replies - 16 through 21 (of 21 total)
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