This does not work for me

  • I have tried this plugin to create staging sites on 2 different websites – neither of them worked.

    On one website, it throws an error saying that I do not have enough allowance in my account – but I have an empty account and the size of the website is less than the allowance I have. Even when I choose ‘Quick staging’ – it says the website size is exactly the same as if I choose ‘Full Staging’ – that doesn’t make any sense. Their support were unable to help – everything they told me to try didn’t work.

    With the second website – the error just saying ‘Something went wrong’ – not a helpful error message.

    This is disappointing. I am cancelling my subscription.

Viewing 1 replies (of 1 total)
  • Plugin Author InstaWP

    (@instawp)

    Hello, I would love to help you out on this. Can you please raise a support request again so that troubleshoot this?

    I am sorry about the experience you had, we are continuously improving our plugin’s reliability.

    For the first site, I will suggest to disconnect the plugin from app side and reconnect again.

    Happy to help if you ping us again (I am not sure which ticket you have raised as your username doesn’t match with any of our records).

Viewing 1 replies (of 1 total)
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