• Resolved mikejj101

    (@mikejj101)


    When I try and access the features of AIOS I get the message “This Feature is not supported by your system. Please follow the documentation”

    If i click on ‘documentation’ it goes no where.

    What have you done to this plugin?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @mikejj101

    If I cross check AIOS do not show any such message “This Feature is not supported by your system. Please follow the documentation” .

    Can you please let me know the details and if possible screenshot of the error? Make sure your hosting provider does not have any such restrictions

    Regards

    Thread Starter mikejj101

    (@mikejj101)

    The error appears to be on the whole WordPress admin page.

    Thread Starter mikejj101

    (@mikejj101)

    I’m not sure how to add a screenshot

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @mikejj101

    Rename the plugins folder “all-in-one-wp-security-and-firewall” to “all-in-one-wp-security-and-firewall-deactivated” at location /wp-content/plugins/all-in-one-wp-security-and-firewall It will deactivate the plugin and cross check that message gone. if yes the AIOS plugin is making issue.

    Please ask your hosting provider / developer details for that and let me know.

    Regards

    Thread Starter mikejj101

    (@mikejj101)

    Hi,

    Thanks for the response.

    I’ve found the error message is created by the Everest Forms plugin.

    I’ve messaged Everest to see what they say.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi,

    Ok, keep me posted.

    Regards

    Thread Starter mikejj101

    (@mikejj101)

    Hi,

    Everest responded with a download of a different release of the same plugin. I installed the new version and the problem message disappeared.

    They didn’t say wht the issue was caused by but were really quick with a solution.

    Regards

    Mike Jones

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @mikejj101

    Ok, Glad to know the problem is solved.

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)
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