• Whenever I access the admin pages of our wordpress site I get a notification stating that This Feature is not supported by your system. Please follow the?documentation

    I cannot find out where this message is coming from.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • This text is at least not from the WordPress core. It must therefore come from a plugin, your theme or even your hosting area.

    Try deactivating all plugins. Is he gone then? Then it was one of these.

    Try switching the theme to a default theme like TwentyTwentyThree. Is he gone then? Then it was the theme.

    If the text is still visible after deactivating all plugins and changing the theme, it could come from the hosting. Contact your hoster’s support.

    Thread Starter mikejj101

    (@mikejj101)

    Hi,

    I deactivated all the plugins and the error was gone. I discovered the message only appeared when I activated Everest Forms. As I reactivated the rest of the plugins I got locked out of my site. I have attempted to get back in via the WordPress manager on the hosting but cannot get back into the site.

    Got any suggestions as to how I can get back in?

    What happens when you try to log in? Is there an error message?

    Hi, I have the same issue and I am waiting reply from WPEverest if they can provide any insight into the problem. Recently I uploaded custom Everest Form plugin when I was having issue with the Calculations Add on.

    Thread Starter mikejj101

    (@mikejj101)

    Hi Peter,

    Everest support sent me a download link to get a new installation of Everest Forms. I don’t know how to add that .zip file to this thread.

    With regards the getting locked out of my own site. I just added a spurious page name to the site access and the site came back with my login page.

    I assume Everest will give you the same download.

    Regards

    Mike

    • This reply was modified 1 year, 2 months ago by mikejj101.

    Hi, thank you for your reply. They sent me a new Everest Forms ZIP file and it worked nicely – after uploading and replacing the current, the warning went away, no problems so far.

    https://docs.everestforms.net/docs/how-to-update-a-plugin-manually/

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘This Feature is not supported by your system. Please follow the documentation’ is closed to new replies.