MailMint-This forum support is un-acceptable I need live support

[cayman191]

IF YOU CANT RESOLVE THESE ISSUES WITHIN MY 30 DAY TRIAL i WANT MY MONEY BACK.

give me real support not some forum junk where my question goes un-answerd for days

Your plugin doesn’t have the basic Fb, Instgram, Twitter icons.. That means I have to go download them from the web and then re-size it etc.. pain in the butt, add the icons 2. The add an Image section doesn’t allow meto add a simple border around the image or it’s not working. 3. The text editor freezes every time I type an “N” so I have to go outside to an editor like word then copy and paste. very buggy.

The analytics is showing no clicks, when in fact I have users coming to my site opening, and clicking. My former email campaign software showed who open at what time, type of device, where they visited etc… I’m getting non of this with MM. 30 days.

• This topic was modified 1 year, 8 months ago by cayman191.

The page I need help with: [log in to see the link]

[C S Sultan]

Hi @cayman191 , I believe you opened a ticket on Mail Mint’s forum as well. Since it was our weekend when you opened the ticket, we couldn’t reply then.

We replied to your query on Mail Mint’s forum.

But since you are a pro user, it’s best for you to reach us directly via our website’s contact form or via email for faster support.

These forums are for free users only.

Hope you understand. Thanks.